Had to buy house without in person inspection due to COVID and just with photos in advertisement, my bad . Photos were far away from reality . Will never trust photos again (I shouldn’t have ). I wish I was informed about the actual maintenance work needed apart from photos, also did not get any change in the offered price when I realised the maintenance work needed. Otherwise the agent was okay .
Caroline has been instrumental in sale of our house...!
Caroline was very helpful with helping us to purchase our property. Always followed up with a call and was very informative with a few things we were unsure of.
Caroline was great to deal with, she is very organised, professional and down to earth.
Caroline has been incredible, right from the moment we viewed one of her listing's and through to the purchase of our house. She was very supportive to my partner and me and to the vendors. Her communication was incredible and she always kept us updated on what was happening. We couldn't be happier to have bought our first home through Caroline - thank you!
It was refreshing working with Caroline to sell our house. Her approach was genuine and compassionate and she understood what we needed and delivered on her word.
We found Caroline to be a persistent, hard-working and empathic agent. She was strongly invested in our goal to sell our property to proceed with purchase of our new home. She made herself available at all times to any perspective purchaser wishing to view our property. She also made it her priority to understand our property and all it's features thoroughly so it could be presented to its optimum potential.
Her compassionate and understanding approach. She was always available to be contacted and her response time was a credit to her work ethic. She would listen to our thoughts and concerns and then liaise with the vendor to achieve a fair and mutual result. Overall we found Caroline to be very respectful and more than happy to recommend her services to anyone.
Caroline was amazing from the beginning, she was professional, honest and had great knowledge of the property market. She was patient and reassuring and was always happy to answer any questions. She is an amazing communicator, we always felt up to date with what was happening with our property. She asked great questions so that she knew lots about our house for potential buyers which reassured me that she wanted to the best job possible. And last but not lease, she was honest, this was one of her best attributes. I would highly recommend Caroline with all your property needs, even after we sold our house she was a fantastic resource for when we purchased and always made time for us and kept her eye on the market for us.
Although we never actually met Caroline Cheong in person, due to living interstate, I feel as though we got to know her quite well over this past year. She went above and beyond her normal activities as an agent because it was a very tricky situation selling in the middle of the covid outbreak with many setbacks along the way. I would use Caroline Cheong as my real estate agent again and would recommend her to anyone wishing to obtain an enthusiastic and experienced agent.
Caroline made buying our first home very memorable, her professionalism, knowledge and communication was remarkable and we loved her being apart of our experience, thank you from the bottom of our hearts 🥰
