Cassie was a fantastic agent who helped us purchase our dream home. She made the experience easy and excellent! We would definitely recommend her as an agent

Cassie Lu was fantastic to work with during our purchase of 19 Third Ave, Epping. She genuinely went above and beyond to help make the deal happen. Even while travelling, she stayed in contact with us and continued assisting every step of the way. Her communication, professionalism, dedication, and support throughout the process were exceptional. We truly appreciated all the effort she put in to help us secure the property and make the process as smooth as possible. Highly recommended to anyone looking for an agent who truly cares about her clients.

Cassie is very friendly and easy to deal with. Communication was generally smooth and the process went well overall. Handover could have been managed better, but nothing major. Still a positive experience overall.

Cassie is highly professional, attentive, and respectful of the owner’s views and expectations. She takes the time to listen carefully while also providing thoughtful and professional advice. Her guidance throughout the preparation and marketing campaign was smooth, efficient, and ultimately very successful. The entire process felt well-managed and stress-free. I’m very glad I chose Cassie as my listing agent, it was the right decision from the beginning and led to a successful sale outcome. Over the course of the campaign, she demonstrated strong listening skills, a deep understanding of the market, and the ability to adjust strategy based on the property and changing conditions. I would confidently recommend her to anyone considering selling their home.

We were so fortunate to have Cassie and her colleague, Betty, as our agents for the sale of our home. As most people who have sold a house can likely attest to, it is a stressful and costly time. Cassie was calm, comforting, and supportive throughout, always very kind and caring. Not only on the open houses, but also during the week, it has been very helpful to have updates and reports on how the campaign is going, and to have discussions about the way things are heading. We really appreciate Cassie's professionalism combined with kindness-it really has made such a positive difference to us, and we recommend her to anyone looking to sell their home.

She can speaks fluent English and Chinese. she works hard for selling my property. She encourages us don't be lost your confidence. She is very nice person. Any bady can trust her. She always try to work hard for for got better results .

We had a very good experience working with Cassie Lu throughout the sales process. Her communication style was clear and proactive, always available to answer questions, which made the experience smooth and stress-free. She has strong market knowledge and understanding of local pricing, buyer behaviour, which gave me confidence that my property was positioned effectively in the market. I believe the key factor behind this success was Cassie's consistent commitment to being realistic and communicating with honesty and transparency. Throughout the entire sales process, she did not exaggerate market conditions or simply tell me what I wanted to hear, but instead provided advice based on accurate data and genuine experience. This sincerity enabled me to make more rational and confident decisions. Overall, I would highly recommend her services to anyone looking to buy or sell property.

I had a fantastic experience working with Cassie as my real estate agent. From the very beginning, she was friendly, approachable, and highly professional. She moved quickly on every step of the process and kept everything progressing smoothly without any delays. What stood out most was her ability to deliver exactly what was promised — the property was sold in line with my price expectations, with no disappointment at all. She handled everything seamlessly once the agreement was signed, which made the entire process stress-free for me. Cassie and her team were excellent throughout — responsive, organised, and clearly very experienced. I always felt confident that everything was under control. I would highly recommend Cassie to anyone looking to sell their property and would absolutely work with her again in the future.

Cassie is a very experienced and professional agent. She has great communication skills and excellent knowledge of the local market. I had a fantastic experience working with Cassie during my recent property purchase. She was friendly, very helpful and always willing to answer any questions regarding the process of purchasing a property. She was very responsive and clearly explained the process well. Thanks Cassie for her exceptional service. I would highly recommend her to anyone seeking professional guidance in buying or selling a property.

I am writing a review on both this site and realestate. As buyers, my husband and I felt that Cassie was a great REA. She was friendly and kind. She attended to all of our questions in a timely manner - and we had a LOT of questions about everything (keys, details, reasons etc). We were looking for a home (not an investment) and she was honest and upfront with everything she knew about the home, including recent renovations AND suggested renovations, which matched up to the information on our own B&P Report. This gave us confidence that we knew what we were buying. She let us view the home quite a few times during settlement period and helped us connect to the previous owner when we had some emergency address issues with energy suppliers! Overall she was very helpful, and made us buyers feel safe which I think could be rare in this kind of market. Thanks Cassie for all your hard work! 5/5!

I recently had the pleasure of working with Cassie to sell my villa, and I couldn’t be more pleased with the experience. From beginning to end, she showed outstanding professionalism, reliability, and integrity. Cassie was always available to answer my questions and provided helpful guidance throughout the entire process. Her knowledge, dedication, and attention to detail made a real difference to the result. I’m extremely grateful for her support and would highly recommend her to anyone looking to sell their property. She is truly exceptional at what she does.

Cassie is an exceptionally diligent and professional agent. Not only is she effective, she empathetic, making rhetorical stress of selling a lot more bearable. She is more a fry than an agent.