As a first home buyer I was so excited. But unfortunately the level of service was not what we expected. The level of customer service was very below average. And we thought we would have received a bottle of bubbles and a congratulations letter for buying through this real estate agent. But we got zip
Cassy was always honest and gave us constant feedback. She not only assisted us as the seller but the buyers as well. She has great contacts to assist with a smooth transition. Unfortunately for us covid and the banking rule changes meant we had several contracts but within days of a contract failure we had another contract. So easy to work with best agent we have ever ised
Some go the extra yard, Cassy along with Janet and Nel, went the extra mile!! In an extremely trying time with the covid 19 situation, they all put in the extra effort. It took time to sell, however they met the challenge which resulted in a successful sale. We have no hesitation in highly recommending them to anyone.
Cassey has a wonderful knowledge of the area and obviously knew what sort of buyer would be attracted to our house. So happy with her service and beautiful persona. We made the best choice going with her for the quick sale and great service!!
This sale was not an overly easy one but with patience, dedication, thinking outside the square and working with us, Cassy managed to get the result we were looking. Greatly appreciated! Thank you
Cassie and Janet did a great job selling our home. There were always people coming to our open houses. Covid didnt deter there determination. Great communication and always there to answer any questions. I would definitely recommend them. Remember people the bigger Real Estates arnt always the best. Local worked well for us. Thanks girls
A tricky sale for numerous reasons however Cassy nursed it through and got the job done. A never give up attitude is definitely a strength of Cassy's which was much appreciated.
Very professional and knowledge on real estate matters was up there with the best
A huge thank you to Janet and Cassy. Their passion for their work is obvious. They were keen to listen to our selling story and their knowledge of their clients was such that they were able to immediately match our home with the right buyer. The selling experience was new for us and Janet and Cassy walked us through the process, negotiating with both parties honestly and attentively. A very professional team who were sensitive to our situation and got the job done.
Cassy was always available when needed and regularly updated us on the progress of our sale, even outside business hours
Cassy is a pleasant person who knows the local Mackay market, and who kept us informed regularly of interest, prospective buyers, open house attendees, offers, negotiations happening behind the scenes. She provided hints & tips for us to consider presenting our house more favourably. We would certainly recommend Cassy to other sellers in the Mackay region.
Cassy is undeniably an expert in her field. She went above and beyond to help our family purchase our first home. I will forever be grateful to her and the team at Sell, Buy, Lease.
