Very professional with good attention to detail and great communication. The market advice and counsel was proved to be very accurate. Guidance on marketing approach also well considered and proved to be successful
Five Star. I was very happy with Catriona Swan as my agent. She kept me informed fully and was always helpful and pleasant. My only suggestion is to warn sellers that settlement may in fact be delayed due to banks mucking things up!
My agent, Catriona Swan was absolutely fantastic, professional, knowledgeable and efficient. The best experience I have ever had with an agent.
We are first home buyers so we were extra nervous and had many questions when looking. Catriona was knowledgeable about the properties we saw with her. We felt she provided fair information and was transparent and easy to deal with. Thank you!
It has been an extremely positive experience from the moment we first talked to Catriona about selling our property to the completion of the sales process. We explained our requirements and ideal timeframe and Catriona met it in every way. Catriona was with us along every step of of the way, providing guidance with pricing the property, choosing the best advertising images for advertising the property, preparing the property for inspection and every little question we had throught the process. The property was advertised at the right priced so it was a great experience for both us and the purchasers, this was all down to Catriona's excellent local knowledge and experience. Our house was advertised and had completed the cooling off process all in the space of two weeks, we are so grateful to Catriona for making this such a easy process. Thank you to Catriona and the team at Belle.
Catriona was extremely helpful and professional with the purchase of our first home. highly recommended.
Catriona has been very nice to deal with, she was always very professional, and made a huge impact in our selection of the property. Would love to deal with her again.
Catriona was professional and friendly and went above and beyond in selling my home. Would highly recommend.
Catriona was a pleasure to work with and I would highly recommend her.
Catriona was very helpful in guiding me through the property purchase process. She is very personable & readily available to answer queries or provide additional information, which was greatly appreciated. This is my first experience purchasing a property... I did find the sale process quite pressuring & stressful at times, which could perhaps be alleviated from a CX perspective.
Catriona was friendly, professional, helpful, and brokered a slightly unusual deal that suited both parties very well. She went out of her way to arrange viewing and retrieve information requested by us. She was very knowledgeable about the property and managed the large number of people at the open house seamlessly. PS This survey forces us to answer the auction question and rate 1-5. You should include an option of "n/a" if possible.
Catriona Swan has been invaluable throughout our sales process and went above and beyond to secure our sale. Her professionalism, honesty, years of experience and dedication to her role have impressed us no end. Catriona has such an incredible rapport and positive connection with people, vendors and buyers alike, its so impressive. We couldn't recommend Catriona highly enough, and have already made referrals to many friends looking to buy or sell across the Blue Mountains.
