Charles' profile

Charles' reviews

  4.9  
Charles has 358 reviewsacross 50 different locations, showing 12.
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Charles' qualities as told by our client reviews: well-prepared, honest, supportive, friendly, responsive, local expert, clear communication.
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Seller review
Great Experience!
14 days ago
Great Experience!

Great experience no issues at all, the whole team very helpful completely satisfied with the service.

Seller review
Outstanding Communication and Support Every Step of the Way
25 days ago
Outstanding Communication and Support Every Step of the Way

We recently sold our family home of 21 years, and we couldn’t have asked for better support than what Charles provided throughout the process. Charles is an excellent communicator — always keeping us informed, answering our questions promptly, and making sure we felt confident at every stage. We truly appreciated his dedication and would highly recommend him to anyone looking for a reliable and supportive real estate agent.

Seller review
Outstanding Results with Professional Service
about 1 month ago
Outstanding Results with Professional Service

Charlie exceeded our expectations with the sold price for our home and sold it with professionalism. Tuia was so friendly, and made the experience a joy. Thank you guys.

Seller review
Sold in a Single Inspection — Charles Sets the Gold Standard in Real Estate
about 2 months ago
Sold in a Single Inspection — Charles Sets the Gold Standard in Real Estate

Charles is honestly on another level—a true gold-standard agent! He’s easily the best I’ve ever worked with. He managed to find a buyer after just one single inspection and secured a good price for us. The entire sales process was handled incredibly fast, too. I couldn't recommend him highly enough!

Seller review
Exceptional Service from Start to Finish
2 months ago
Exceptional Service from Start to Finish

Charles was absolutely incredible! As I lived in another state, Charles organised every little detail and made the sale process a dream. It was effortless on my end. He organised paperwork, fixing of damage, conveyancers etc. Better yet, he sold the property in 3 days! HIGHLY RECOMMEND! One of the best in the business.

Seller review
Charles Made Selling My First Home Smooth and Stress Free
2 months ago
Charles Made Selling My First Home Smooth and Stress Free

Great agents sell houses. Exceptional ones make the whole process feel effortless. That’s exactly what Charles did. Selling my home for the first time was daunting, but he made it smooth and stress free. He’s knowledgeable, straight talking and works incredibly hard for his clients. His fresh approach, clever marketing ideas and honest advice really set him apart. Nothing was ever too much trouble. If you want an agent who backs himself and delivers results, Charles is the one.

Seller review
Outstanding Result and Service Beyond Expectations
2 months ago
Outstanding Result and Service Beyond Expectations

We worked with Charles on a recent sale of our home in North Ipswich and despite his strong reputation, he still exceeded expectations. From beginning to end, Charles was across all elements of the sale and demonstrated significant expertise in coordinating the process, negotiating with buyers and providing advice and guidance to us where required. His communication throughout was professional and timely and really put us at ease. His performance and the end result was simply outstanding

Seller review
6-Star Service from Charles and the NGU Team
2 months ago
6-Star Service from Charles and the NGU Team

If I could give Charles and the team 6 stars I would. He had a clear plan and worked smart and hard to get the result. A truly great experience. Thank you Charles and the NGU team!

Buyer review
Genuine, Dedicated, and Always Available
4 months ago
Genuine, Dedicated, and Always Available

Working with Charles in the buying process was wonderful. He was readily available at all times to answer all our questions, and was going above and beyond to make sure we had a smooth purchasing journey. Even over the holidays, Charles went above and beyond - showing how extremely genuine and dedicated he is! We could not recommend Charles enough, thank you!

Seller review
Professional, Caring Agents Who Truly Deliver Results
4 months ago
Professional, Caring Agents Who Truly Deliver Results

Charles and Tuia were an absolute pleasure to work with. They were professional, supportive, and genuinely cared about achieving the best outcome for us. We couldn’t be happier with the result. Their guidance made selling our first home such a positive experience and helped us take the next step into our family forever home. We are beyond grateful and would highly recommend them to anyone looking for agents who truly deliver results!

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