We found Charlotte direct and professional in dealing with us. After dealing with many agents this was refreshing. Any questions were answered promptly. If we ever sell we will go back to the same agency.
When searching for a retreat in the Highlands everyone asked if we had met Charlotte and Hugh Hanrahan at Ray White. Our brief was very specific and Charlotte delivered! Nothing was ever a problem. Her attention to detail is impeccable and local knowledge of the area outstanding. We had the best experience and wish Charlotte and Hugh every success in the future.
We have recently sold our uncle's property at 31 Alice Avenue Bowral. We had no idea when we were looking for an agency, where to start. Both Hugh and Charlotte came to the property and met with us. The moment we had met them, we felt at ease, and knew we had made the right decision. Their insight and expertise on the market in Bowral, was extremely valuable to us living 5 hours away. They exercised patience with us, and were extremely honest at all times, always returning our phone calls very quickly. From the first meeting with them, until closing, they made the whole process very smooth. We have no hesitation in recommending Hugh and Charlotte to anyone who is looking for a personal approach to the home selling process, without the high pressure. It was a real pleasure to work with them, we could not have asked for better agents.
We were very happy with all aspects of the sale of our house. Charlotte and Hugh very professional and friendly. A pleasure to deal with them
Best agent! I just recently purchased a property through charlotte she goes out of her way and beyond for her clients. Helped me tremendously through the process. Answered my phone calls even after hours to urgent matters. She really is a genuine lady who cares for her clients. Very happy to have worked with her. Thanks Charlotte for all your help !
We have had an extremely positive and stress-free selling experience and wouldn't hesitate in recommending Charlotte and Hugh Hanrahan as agents. Right from the get-go they were generous in giving their time to us, answering our questions and giving us honest feedback and advice. They really listened to us and never once did we feel pressured throughout the whole process. We were kept well informed and felt completely supported by them in every way. We are so pleased with our sale result and so pleased we chose Charlotte and Hugh!
Throughout the purchase, Charlotte was a pleasure to deal with. Charlotte displayed a high level of knowledge about the property, and was always contactable, or would otherwise return calls immediately. No question or issue was a problem. Charlotte's professional yet friendly approach aligns nicely with what one would hope for in property dealings within the Southern Highlands and she is clearly an asset to Ray White Bowral.
We felt confident throughout the whole process that we were in great hands with Charlotte & Hugh. They had a strong knowledge of the local market and we sold within two weeks, and were very happy with both the sale process and the outcome.
Charlotte and Hugh were amazing throughout the whole process of selling our home. They were both very professional, friendly, understanding, polite and respectful towards us and about the whole process. Always honest with us and kept us informed the whole way through. We live in WA and everyone said it would be so hard to sell via phone and emails but they made it so easy and organised our whole house to be styled with nancy from every day design co. We have nothing but praise for them. Our house was only on the market 4 1/2 short weeks. From the bottom of our hearts Thankyou both so much. We highly recommend charlotte and Hugh.
Charlotte brings a wonderful combination of professional and experienced along with a very personal touch throughout the purchasing journey. Prompt and thorough communication all the way! I’d highly recommend Charlotte, an absolute pleasure to deal with.
Charlotte and Hugh have a warm, professional and thorough approach to their job. Charlotte enquired and advised appropriately at every stage. Purchasers were qualified carefully and the experience for me was expertly facilitated. I would highly recommend Charlotte and Hugh to all potential clients.
We would highly recommend Hugh and Charlotte to anyone looking to buy or sell!! they were absolutely amazing very professional and fantastic with their communication which made the whole process seamless!!. we would definitely use them again in the future Thanks again Hugh and Charlotte
