We went to numerous open homes with Cindy (and her associates), and at first glance she was straightforward and informative. However, this changed the second we actually purchased a home from her. Upon original price negotiations, Cindy was determined that the vendor would not accept our below range offer, and seemed irritated when it was accepted. This was reflected in the rude way she treated us when we didn’t immediately sign the contract upon the offer getting accepted. Prior to signing (and paying a $2500 non-refundable deposit) we wanted to complete our due diligence (Building/Pest inspections). However, this didn’t float well with Cindy. After 3-days when we had gotten the inspections done and we’re ready to sign the contract, we were then told by Cindy that another buyer had also been sent the contract, and was ready to buy the house. We were never informed of this until the point that we ourselves were about to sign the contract. I feel like common courtesy should have prevailed and she should have told us that someone else was interested in the house. When I questioned why she didn’t tell us, she said we had taken too long to sign the contract, and when I stated that we didn’t want to sign and pay without first getting inspections done, she replied with “well that was your decision, not mine”. I can’t speak for everyone, but what sane person would sign a contract to give away your life savings, without first doing your due diligence. This comment shocked me, as previous reviews of Cindy suggested she was a very professional agent. The only good thing following the previous interactions was a nice care package of wine and a gift card upon us moving in. This is the only reason I haven’t scored her lower. Needless to say, I was a tad disappointed.

A big thank you to Cindy, Michael, and the Ray White team at North Richmond. Cindy and her team pulled out the bells and whistles to sell our house in this tough market with a fantastic outcome, it was obvious from the 1st consultation how knowledgeable Cindy was about the current market and the Hawkesbury area, Cindy and her team have extensive knowledge, are friendly trustworthy, professional and with a pleasant approach made it very easy for my husband and I to trust Cindy and her team to sell our house. what an amazing team you have Cindy you are all worth your weight in gold. "Amazing" Theo and I are excited to move on to our next journey in Cairns. thank you so much Jen and Theo

Our purchase through Ray White North Richmond has been delightful, they have great knowledge , very responsive, and insights into the local area, We received excellent service from all the staff, Cindy, Megan and Amy were outstanding. We would recommend them highly to anyone looking for a property locally.

Cindy and her staff were extremely helpful, friendly and most important very knowledgeable. They explained everything we were unsure about and resolved our issues. Would definitely recommend the whole team.

It was a pleasure dealing with Cindy, Fallon, Megan and Lauren at Ray White North Richmond. Clear and prompt communicators.

We recently had the pleasure of dealing with Cindy again with the purchase of our new home. Cindy and her team had great communication throughout the settlement process, frequently checking in with phone calls and updates so we were always in the loop. Cindy even took some time out of her day to take photos of our family with the sold sign, a great memory for us to keep. We highly recommend Cindy, having worked with her on both sides now (selling our home and purchasing a new one) she truly is the best in the business. Thanks again Cindy and team!

Great agent. Highly recommend. Very professional in handling my emotional roller coaster of a purchase.

We would highly recommend Cindy Cash and her team at Ray White North Richmond. Everyone involved in the selling process was a pleasure to deal with including Hayley, Megan, Amy and Michael. Everyone communicated constantly with us and we were always up to date with where potential buyers were at. The quality of marketing exceeded our expectations and looked amazing. This was our first selling experience and we were very happy with outcome and thankful for choosing Cindy and Ray White North Richmond.

Cindy and her entire team have been instrumental in selling our property. They were always friendly, professional and available to answer any questions we had. I highly recommend Cindy to others thinking of putting their property on the market.

Cindy (and her team) have been faultless throughout the sale process. Always knowing what to say as we went through the rollercoaster of emotions of putting our house up for sale. Cindy's commitment and professionalism was exemplary. Always solutions focused. Always knowing exactly what to say at the right time. Always working to get us the best result to allow us to head on our new adventure looking forward not back. I have worked in the service industry for all of my career and I am hard to please; however, Cindy (and her teams) customer service and dedication as our agent was extraordinary. Could not promote Cindy for any other potential vendors / sellers more highly.

As a buyer, the service we received by Cindy and the rest of the team at Ray White North Richmond was second to none. From the first open home viewing with the beautiful Fallon, the advice given at our final inspection with Michael, Megan dealing with the bank enquiries and valuation, and Cindy helping keep the process moving forward; we could not fault any of our interactions along the way. They were friendly and approachable, answering all our questions and allowing us multiple opportunities to view the house until we had made our final decision. Their knowledge of the Hawkesbury area and diverse skill set among the team really makes them a cut above the rest.

Outstanding professionalism, knowledge, efficiency and courtesy are all features of the excellent service Cindy and her team at Ray White North Richmond provided us with in the sale of our property. Cindy’s support and personal interaction with us was of the highest standards at all times. A complete professional with great skill displayed in all aspects of the whole sale process.