Coco and Team were friendly, professional and took the time to explain the whole sale process to us. Coco was great, so calm through the whole process and she got us a good outcome on the sale of our property. Coco even stretched to help us with providing great advice on the purchase of our next home!
We felt very comfortable throughout the process of selling our house with Coco and her wonderful team. Trust worthy, responsive and connected to all the buyers in the area. Achieved great results and wouldn’t hesitate to use her services once again!
Coco has sold many properties for our family over the years. We trust her to get the best result for us and will continue to work with her in the future. Thank you Coco for another quick and profitable sale!
Coco is very responsive and easy to communicate with. She understands customers' needs well and knows when to sell. Very pleasant to deal with.
Cocoa ma Team was very professional and thorough with the whole sale Process. We felt very confident and Pleased with the service provided by the Team. I would recommend anyone who wants to sell the house can you their expertise.
Coco has been helping my family members and myself with property buying/selling for a few times in last 4 years. Great as usual, very very reliable and professional. She was and will always be our first point of contact when comes to real estate related enquiries :)
Coco and hong were very professional and super friendly, they guided through the whole process of selling the property. Great communication and transparency. Highly recommend 5 star service
Coco and her staff provided exceptional service in selling our home. The whole process was seamless from start to finish. We will certainly use Coco for any future real estate transactions........
Outstanding professionalism and communication. Coco’s insight in the market has provided maximum potential buyers with great result.
Coco was professional, efficient and clear with expectations. Her team created a whatsapp which made it easy to get regular updates and ask any questions. Our property was on the market for over 8 months before we went with Coco and she sold it within 2, so we were happy and relieved.
Marketing campaign was not communicated correctly. The sales board went up 5 days after the first inspection. Agents couldn't figure out where to place the marketing board sign as the strategy didn't approve. We had to intervene and suggest a location. They ought to have this knowledge and be able to work with OC's effectively. I would have appreciated a few options to put on the sign if marketing offered only one choice. I didn't feel the agency cared much once they had the property. Communication could have been better. During settlement, the buyer requested that the broken fence be fixed. The agent should have recommended getting it fixed before the property went on the market or stating to the buyer that it was selling as it was. We feel pressured to get it fixed. I think the agent should have picked this up. Communication with the property manager and the open house were a mess. We had to be the middlemen between them. There was no bargaining during the sale. It appears to be a numbers game for them. Sell sell sell.
