
Coco Ma
I have dealt with a few sales agents in various suburbs, and Coco Ma's team is absolutely the best of them. Coco is the lead agent on the sale and is definitely busy all the time, but she is also very approachable. If she can't pick up the call at the moment, she called me back afterwards. Sometimes, vendors have concerns that sales agents can be easy at the beginning but difficult after the authority is signed. I had the same concern, but Coco's team has proved to be honest, professional and approachable. I can't tell much difference from the start to the finish. The whole process was very smooth with the help of Coco's team and the tradies. The market condition has been turbulent in the past several months and my confidence was quite low. Coco and Tony were very thoughtful and convincing with data and feedback. They convinced us to keep on with the auction and achieved an excellent result eventually. Really hope other sales agents can learn from Coco's team about doing honest and professional things first instead of focusing on numbers and money. I am very happy to recommend Coco Ma and her team to potential vendors, and wish them a bright future!
