starstarstarstarstar about 3 years ago
We Thank Our Lucky Stars for Mathew!
Purchasing a property whilst residing outside Australia is a challenging feat. We struggled from the get-go with agents who were unresponsive, took days to respond to simple inquiries, or who simply responded with the date of their upcoming 15minute open house viewings. Trying to get information on properties was incredibly frustrating, and it seemed that the majority of agents don't really have to work hard, as properties in areas we were looking seem to "sell themselves", so there was no need for them to work any harder in order to service an Australian couple residing overseas.
We met Mathew by chance when inquiring on a property, and I almost fell off my seat with the detailed and thorough information he proactively provided regarding the property and investing in the area. The initial property we were interested in went under offer within a day, but Mathew was proactive in asking us what we were looking for and then he passed on a property that was new to the market that fitted our goals.
Mathew responded to 100% of emails within an hour. His communication skills are outstanding, absolutely top notch. Mathew is extremely well organized, and supported us gracefully through the steps of purchasing our first property in Australia. Mathew managed inspections by our family, building&pest inspections, smoke alarm contractors and more. His efficiency, planning and management skills are exceptional.
Throughout the whole process, Mathew made us feel heard, he was kind, respectful and very informative at all times. He put us in touch with reliable contractors along the way and managed meetings and inspections on our behalf. We could safely put our trust in Mathew, and he was totally reliable and supportive.
Mathew was instrumental in making the process smooth and easy for us, and we couldn't be happier or more thankful! He will definitely be our go-to agent for future property investments, and we will be recommending him to everyone we know!
Thank you, Mathew!