Tom is professional, genuine and honest making our latest purchase an easy and comfortable transaction. Tom's knowledge of Leeming and the surrounding area is first class. Communication is always key and Tom always kept you updated, and extremely responsive.
Tom’s a refreshing change from agents who we had negative experiences with. When we met him, we were already tired of agents using our offer to bid against others or just being untrustworthy. Tom, in contrast, is very professional, reliable, uninterested in manipulative sales tactics & genuinely focused on getting a positive result for both seller & buyer. He was quick to respond & went above and beyond to ensure we were happy with our new home. As a buyer, we know the agent works for the seller but Tom always was very sincere & looked out for our interest too. We 100% recommend Tom & are grateful to have met a rare honest & decent agent. This is the best experience we have had dealing with an agent and thanks to him, we also had a lovely meeting with the wonderful seller. All in all, a pleasant experience enabling a lovely start in our new home.
Tom and Nat were a great choice that I would recommend for their professionalism, expertise and genuine effort to get the best result in a the fastest time. All of their recommendations in regards to styling, marketing and pricing were spot on and I appreciated being able to speak with Tom regularly about all of the steps and found his support excellent. I would recommend him and Nat to anyone looking to sell.
Right from our first meeting (around 18 months ago) Tom has proven to be a lot more than a real estate agent. Many catch ups over that period were arranged resulting in great no pressure advice. This all culminated a very successful stress free sale. Whether buying or selling a property can't go past engaging Tom and Nat for a professional and caring experience.
I can’t recommend Tom enough. Right from the beginning Tom took the time to get to know us and understand our needs. He went above and beyond in every way to ensure that we had the best possible outcome selling our home. Tom updated us every step of the way to the point where I miss his regular calls! 😊 We sold on our first viewing that was so well attended it extended to over an hour. Tom then spent the rest of the day negotiating our offer and we accepted on the very same day. Tom is a true professional, kind, and has great attention to detail. Nat gave us a fantastic write up and our photos were outstanding. Really couldn’t of asked for more. Thank you Tom.
From the initial conversation we had explaining how we would ideally like the sale to take place Tom listened, understood, and could see exactly what we needed and how to achieve that. He was able to give pointers on what were the highlights of the house and how we would capitalise on them and also offered advice on where we could make some small improvements to lift certain areas. When it came to the photos, he was present with the photographer, helping move furniture and giving his view on what would work. His area of expertise was in marketing – drumming up enough interest in the house to make the home open a hive of activity and getting people genuinely excited about the house. This paid off and we achieved a price beyond our expectations after just one home open. After this he kept the line of communication open letting us know where we were at at each stage of the way and was able to recommend (very reliable) different tradespeople when we needed them. His knowledge of the market and how to achieve the best possible results are second to none.
Having never sold a home before, I found Tom was always professional, friendly, caring and extremely helpful. He always kept me well informed on any progress and things I needed to do. It was an extremely pleasant experience and I would certainly recommend him and Nat to any of my friends.
Tom is very professional. He was realistic with his original appraisal of the property, and provided practical advice in preparing the property for sale. He achieved a great sales result. He communicated with me every step of the way and made the whole process from start to settlement a breeze. It has been a pleasure dealing with Tom.
Tom and Natalie Cleary have been absolutely brilliant and couldn't be happier with the result. Exceptional service that's professional, high attention to detail and super friendly - highly recommend talking to Tom about selling your property. 10/10
Tom provided exceptional service. The best customer service experience we’ve encountered since moving to Australia seven years ago. He and Nat recognised we were new to the ‘buying established’ market and took the time to explain the steps, ensuring we felt supported every step of the way. Nothing was ever too much trouble, Tom went out of his way to help at every opportunity. We will most definitely look him up should we decide to sell in the future.
From our very first meeting with Tom we were confident that his knowledge of the Leeming area and his professionalism in real estate would ensure that he would work to secure the best price for our home. To our delight a realistic offer was received on the first home open, and upon acceptance of the offer, Tom was a pleasure to work with over the whole sale process.
It was a real pleasure dealing with Tom . He was: Professional Warm and friendly Honest, reliable and trustworthy Tom responded promptly to all our calls He had an in-depth knowledge of the market A good listener , patient and caring He was a skilful negotiator
