Dionne's profile

Dionne's reviews

  4.9  
Dionne has 243 reviewsacross 20 different locations, showing 12.
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Dionne's qualities as told by our client reviews: friendly, dedicated, supportive, responsive, honest, local expert, clear communication.
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Buyer review
Exceptional service, knowledge, and professionalism
9 months ago
Exceptional service, knowledge, and professionalism

Dionne was absolutely outstanding throughout the entire process. Her market knowledge is excellent, and she took the time to clearly explain every step, ensuring we felt informed and confident at all times. Communication was prompt, transparent, and professional we always knew where things stood and what to expect next. Dionne is highly organised, approachable, and genuinely cares about achieving the best outcome for her clients. Her attention to detail and calm, reassuring approach made what could have been a stressful process feel smooth and well managed. I would highly recommend Dionne to anyone looking for a reliable, knowledgeable, and professional agent.

Seller review
Amazing market knowledge
9 months ago
Amazing market knowledge

We spoke to other real estate agents but it was obvious that Dionne had a breath of knowledge of the Heritage market that the others didn’t. Her work ethic is amazing and she always answered her phone when I had a query. I would highly recommend her to anyone selling or buying a heritage property in the city. Thanks Dionne!

Seller review
Professional and thorough
9 months ago
Professional and thorough

We found Dionne and her team to be professional, hard working and thorough. She kept us informed and shared her insights about clients and progress of the sales process.

Seller review
Attention to detail
11 months ago
Attention to detail

Good job done. Very professional and helpful.

Buyer review
Excellent
11 months ago
Excellent

Great market knowledge and professional throughout the process and prompt

Buyer review
Professionalism and Customer Service Excellence Personified
11 months ago
Professionalism and Customer Service Excellence Personified

I’ve had the pleasure of purchasing 2 apartments this year through Dionne and the team at Harcourts Melbourne. Dionne’s communication, attention to detail, market knowledge and ability to manage complex purchase transactions was incredible. I was kept informed at all stages of both processes, her use of technology to simplify signing processes made the customer experience wonderful and the purchase process easy to navigate. Her bright, cheerful demeanour and friendly personality made her an absolute delight to work with. If you’re looking for a property in the Melbourne CBD I thoroughly recommend that you look no further than Dionne and her team. I don’t think anyone else has anywhere near the knowledge she has of the market here, and she creates realistic expectations with customers whilst ensuring delivery of excellent results.

Seller review
PROFESSIONAL, FRIENDLY AND INFORMED
11 months ago
PROFESSIONAL, FRIENDLY AND INFORMED

From the moment we spoke regarding the sale, to the meeting on site, Dionne understood what my expectations were and guided me what was best needed to be done to achieve the end result. She kept me informed about each open and the interest shown by the parties that went through. It was clear when things were positive and when they were not as positive as expected. She followed her leads very promptly and professionally. Very pleased with the whole ordeal, and happy to have finalised as quickly as we did. Dionne thank you!

Buyer review
Professional and reliable
11 months ago
Professional and reliable

Dionne was professional, diligent, and a pleasure to work with throughout the purchase process. She answered every question promptly and made sure I was kept informed at all times. I’d happily recommend her!

Seller review
Extremely disappointing experience
12 months ago
Extremely disappointing experience

This agent was aggressive in her approach and lacked any initiative, innovation or energy. Instead of offering solutions, she consistently complained, making the process frustrating and unproductive. When you need someone proactive and resourceful, Dionne is the opposite. Would not recommend - stay clear!

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