Dionne's profile

Dionne's reviews

  4.9  
Dionne has 240 reviewsacross 20 different locations, showing 12.
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Dionne's qualities as told by our client reviews: friendly, dedicated, supportive, responsive, honest, local expert, clear communication.
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Seller review
Attention to detail
8 months ago
Attention to detail

Good job done. Very professional and helpful.

Buyer review
Excellent
8 months ago
Excellent

Great market knowledge and professional throughout the process and prompt

Buyer review
Professionalism and Customer Service Excellence Personified
8 months ago
Professionalism and Customer Service Excellence Personified

I’ve had the pleasure of purchasing 2 apartments this year through Dionne and the team at Harcourts Melbourne. Dionne’s communication, attention to detail, market knowledge and ability to manage complex purchase transactions was incredible. I was kept informed at all stages of both processes, her use of technology to simplify signing processes made the customer experience wonderful and the purchase process easy to navigate. Her bright, cheerful demeanour and friendly personality made her an absolute delight to work with. If you’re looking for a property in the Melbourne CBD I thoroughly recommend that you look no further than Dionne and her team. I don’t think anyone else has anywhere near the knowledge she has of the market here, and she creates realistic expectations with customers whilst ensuring delivery of excellent results.

Seller review
PROFESSIONAL, FRIENDLY AND INFORMED
8 months ago
PROFESSIONAL, FRIENDLY AND INFORMED

From the moment we spoke regarding the sale, to the meeting on site, Dionne understood what my expectations were and guided me what was best needed to be done to achieve the end result. She kept me informed about each open and the interest shown by the parties that went through. It was clear when things were positive and when they were not as positive as expected. She followed her leads very promptly and professionally. Very pleased with the whole ordeal, and happy to have finalised as quickly as we did. Dionne thank you!

Buyer review
Professional and reliable
8 months ago
Professional and reliable

Dionne was professional, diligent, and a pleasure to work with throughout the purchase process. She answered every question promptly and made sure I was kept informed at all times. I’d happily recommend her!

Seller review
Extremely disappointing experience
9 months ago
Extremely disappointing experience

This agent was aggressive in her approach and lacked any initiative, innovation or energy. Instead of offering solutions, she consistently complained, making the process frustrating and unproductive. When you need someone proactive and resourceful, Dionne is the opposite. Would not recommend - stay clear!

Seller review
Exceptional Service & Advice Resulting in Great Sale Price
10 months ago
Exceptional Service & Advice Resulting in Great Sale Price

From start to finish Dionne was always professional, courteous and readily available. She had some great advice about marketing the property after the tenant had vacated and styling completed, resulting in the apartment being presented in an excellent manner. Dionne was required to frequently liaise with a different real estate agent that were the property managers during the tenancy period, and though that was challenging for both us (the vendors) and herself, she dealt with that agent both professionally and with direction to ease the process. Dionne and her team (Stephanie) kept us informed of all persons that attended "Open for Inspections" or made enquiries about the property, and followed up all leads and went above and beyond when requesting information from the Body Corporate to answer prospective buyer questions. The sale process used by Dionne was "Deadline Sale" for a specific date and we received 3 offers on that date which was beyond our expectation considering the number of Melbourne City apartments currently for sale. We were pleased by a higher than expected sale price being achieved and with a 30 day settlement period. It was a pleasure to work with Dionne and her team and we highly recommend Dionne and will be contacting her when ready to sell our other Melbourne City Apartment in the future.

Seller review
Very Professional
10 months ago
Very Professional

Dionne is no nonsense and gets the job done. A highly experienced professional, Dionne knows how to manage a slow buyers’ market to achieve a great result for the vendor.

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