I wanted to express our gratitude to you and Ray White, you helped make buying our next home stress-free and the big bow on the door on settlement day took all our worries away, you brought us such a wonderful comfort and joy! You are so kind. We now have our new family home to treasure, and you are so right, Eleebana can't go wrong! Thank you Kathleen!
We could not have asked for a more professional, thorough and efficient sale of our house!!!! Kathleen liaised with us for months prior to putting our house on the market, helping us to navigate and guide us through the process of selling. Her approach was always calming and reassuring, at times when we felt overwhelmed. And her results speak for themselves, with our house selling in the first week and achieving the maximum amount from our price guide!
When we first met Kathleen, the presentation was there. We met at the office and after our meeting, my wife and I had no questions about engaging Kathleen to sell our property. The communication from the start through to the Sale was always there. Apart from the weekly digital reports, Kathleen and I would speak on the phone very often, sometimes 2-3 times a day for updates and any issues that may have arisen, in order to address them swiftly. If the property had 10 in attendance or 0, the communication was consistent. Every time I rang, even if Kathleen was busy I would hear back at the next available moment. As a team Kathleen and Sydney were very positive all the way through, never displayed any negativity. There were a few open days where there wasn’t and inspection, Kathleen would turn a negative into positive and mention that they would restructure the open days which eventually turned to a Sale. These three key issues are very crucial in this sort of situation and current market: Presentation, communication and a positive attitude, and Kathleen and Sydney exhibited all three traits throughout the sales process, and I will not hesitate to employ her services again if required.
Kathleen demonstrated professionalism, enthusiasm and passion in her efficient and personable approach throughout her dealings with us. Her knowledge of the industry was strong and confident.. Excellent communication skills kept us and our family in the loop throughout the process. Kathleen is thoughtful, genuine, punctual and good humoured, making the selling process easier. We are happy to recommend Kathleen to anyone looking for an exceptional and accomplished property agent. Kathleen and her daughter, Sydney certainly are the 'A' Team!.
Kathleen and Sydney are truly the 'A' team in real estate in Lake Macquarie. They really care about matching the right people to the right house and take the time to understand what buyers are looking for. During the sale process, they were open and honest and their communication was excellent. We can't wait to make a fresh start in our beautiful new home!
I have dealt with many other agents but Kathleen was one of the best!! Her communication was fantastic and always got back to me unlike some other agents I have dealt with. She allowed for many viewings of the property. Kathleen was straight-forward and straight-talker.
Kathleen exuded professionalism! Her knowledge of the property was impressive, and anything that she wasn't quite sure of, she came back to me quickly after liaising with the vendors. The negotiation side of the sale was effortless, with clear and concise instructions provided. As a buyer, Kathleen made the process stress free.
This was my first home purchase and Kathleen was a straight shooter; more straight forward in her approach compared to other agents I encountered while searching for my first home. She was also more honest and transparent with the purchasing process. I was kept well informed throughout the process and Kathleen always kept the lines of communication open.
Amazing price result coming out of a tough market and selling within three weeks for more than expected. Very seamless process from listing to settlement.
It had been a long process of searching for our family home and Kathleen helped us to make our decision without pressure and had multiple opens to allow us to visit with all family to make joint decision on such an important purchase.
I would like to thank Kathleen and her team for their support as our Agent in selling our property at Eleebana. They were always pro-active with strong communication on prospective buyers interest. Through the process we made some adjustments to our property in order to align to prospective purchasers' feedback. Kathleen's team actively engaged us along the way with feedback, which assisted in achieving our final outcome, which we and the family were happy with. Our decision to sell, was based on the desire for me to swing into semi-retirement. To cap off a successful sale outcome, Kathleen was also able to secure us a rental property (within 48 hours of the sale of our property). This was ideal, and we are now sitting in our new rental with lake views and a lake back drop. We are extremely happy! Thank you Kathleen and her team.
I met Kathleen and Sydney at one of their open homes and I was about to sign with another agent but I met with Kathleen and ultimately chose her because of her sales history in the area (especially her knowledge and experience of selling the local acreages) as well as her presence in the community. I felt comfortable with my decision as it was a smooth process and there were quite a lot of showings, she definitely went over and beyond to be able to capture the potential market of buyers. The property advertising and Kathleen's personal touch in terms of being accomodating with multiple opens and private inspections was really great. It was done and dusted within a month and for a price I was happy with. It has been a fun and rewarding experience with Kathleen and Sydney, we will keep in touch. Thank you!
