Kathleen's profile

Kathleen's reviews

  5  
Kathleen has 333 reviewsacross 42 different locations, showing 12.
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Kathleen's qualities as told by our client reviews: dedicated, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Successful selling of our Mum's home, communicating with both families in different cities
almost 5 years ago
Successful selling of our Mum's home, communicating with both families in different cities

We were particularly happy with your knowledge of the local market and your connections with buyers. The advice you provided on what to do to the property in preparation for sale and the fact you sold the property off market as you predicted you could, and the savings this resulted for us. The price you obtained for the property (above what we had expected) and the speed with which you got the sale. We appreciated your ability to deal easily with sellers in two different cities, using both online tools and paper to meet our needs and how you kept us informed of progress throughout the sale. Ian and family

Buyer review
Personalised understanding for downsizing in Valentine
almost 5 years ago
Personalised understanding for downsizing in Valentine

Dear Kathleen, Thank you so much for all your assistance and advice in the sale of my old property and searching for and buying a new property in Valentine. You showed a personalized understanding of what I needed in the process of downsizing, and helped me to identify a property to meet my needs. In particular your accessibility and willingness to help throughout the purchase process was much appreciated, and your ongoing contact has made me feel a sense of welcome in my new suburb. My gradual move-in is progressing and Valentine is beginning to feel like home.

Seller review
The beat agent around
almost 5 years ago
The beat agent around

After meeting other agents to sell our first home we met with kathleen from a family referral and were blown away by her professionalism and personable nature. She is a cut above the rest and will be our agent for future sales. Highly recommend to anyone who wants that exceptional experience from start to finish and a little more. Looking for our next house we see alot of agents in inspections and many don’t come close. We are glad we had kathleen representing our property on inspections and sale communications. She is welcoming and personable backed by years of expertise and a great personality.

Seller review
Kathleen's hard working ethic is exceptional and we are so thankful we had her sell our home
almost 5 years ago
Kathleen's hard working ethic is exceptional and we are so thankful we had her sell our home

Kathleen helped us achieve our dream property and also sale of our cherished family home. From the moment we met Kathleen she was warm, energetic and never pushy. She was involved in all aspects of the sale, working endlessly to make everything professional, smooth and as stress free as possible. She gave a personal touch and was always optimistic which made the experience much more pleasant. Her hard working ethic is exceptional and we are so thankful we had Kathleen sell our home.

Seller review
Kathleen communicated regularly with our tenants to ensure their rights were respected
almost 5 years ago
Kathleen communicated regularly with our tenants to ensure their rights were respected

Right from the start of our selling process Kathleen communicated regularly with our tenants to ensure their rights were respected, they were kept informed throughout the process and ultimately negotiated a new lease with the purchaser so they could stay in place, securing a better price for the property and providing continuity of income for the purchaser. I would recommend Kathleen for complex sales where multiple parties need to be working together to reach the best outcome for everyone involved.

Seller review
We trusted Kathleen and she delivered over and above
almost 5 years ago
We trusted Kathleen and she delivered over and above

We chose Kathleen Matinlassi as she was professional, enthusiastic and engaging. She really took the time to get to know us and our situation and to understand our needs when selling our family home. She was hands on with everything from marketing, photos and open homes and kept us up to date every step of the way. We trusted her and she delivered over and above with not only price, speed of sale, negotiations but also meeting all our settlement requirements. We would 100% recommend Kathleen to anyone thinking of buying or selling their home.

Buyer review
She is very genuine and one of the best real estate agents I’ve ever met
almost 5 years ago
She is very genuine and one of the best real estate agents I’ve ever met

Friendly, thoughtful, frank and attentive, Kathleen is very knowledgeable and is generous with her expertise. Buying our new home with her as the representative agent has been very pleasant and I would not hesitate to ask her to represent us when we are ready to sell. She is very genuine and one of the best real estate agents I’ve ever met.

Seller review
We found Kathleen very positive and trustworthy in selling our family home of 35 years
almost 5 years ago
We found Kathleen very positive and trustworthy in selling our family home of 35 years

Kathleen was recommended to us by a neighbour. We found Kathleen very positive and trustworthy in selling our family home of 35 years. Her energetic mannerism and gentle guidance took away any anxiety and hesitation we were experiencing to sell our property. Continual updates and ongoing feedback throughout the process from Kathleen resulted in a smooth and hassle-free exchange. We are over the moon with the result and enjoyed the experience because of Kathleen's expertise. We would highly recommend Kathleen for her professional approach and support through what can be a daunting and overwhelming process. Thank you, Kathleen.

Buyer review
Kathleen has been by far one of the better real estate agents we have dealt with
almost 5 years ago
Kathleen has been by far one of the better real estate agents we have dealt with

Our experience with Kathleen has been a fantastic one. She has been really great to be able to talk to, she kept us in the loop every step of the way and was very understanding. She has been by far one of the better real estate agents we have dealt with she just made our decisions so much easier to purchase our first home thanks so much Kathleen!

Seller review
With Kathleen we felt we were in the right hands
almost 5 years ago
With Kathleen we felt we were in the right hands

From the moment we met Kathleen, we felt we were in the right hands. Being a little gun shy of real estate agents, she immediately put our minds at ease and made sure the selling process was as smooth as possible. We would definitely recommend Kathleen and the team at Stone Real Estate.

Buyer review
Kathleen managed the negotiating process smoothly and professionally
almost 5 years ago
Kathleen managed the negotiating process smoothly and professionally

Kathleen was a very pleasant agent, answering all our questions thoroughly and allowing us the space to explore the property for as long as we liked. She managed the negotiating process smoothly and professionally, and it was lovely dealing with her.

Buyer review
Kathleen when she presented herself was so welcoming and friendly
almost 5 years ago
Kathleen when she presented herself was so welcoming and friendly

It was lockdown in NSW and how would we view properties. It was fine to view online but we wanted to physically go and view. We fitted the criteria and permits had come in and we were doubly vaccinated however other real estate agents had said no they would not accept people from The Greater Sydney Area. We saw this property online and arranged with Kathleen for an online viewing. Kathleen when she presented herself was so welcoming and friendly. Any questions we had, going back and forth showing you different views, panning her camera around nothing was an issue, going upstairs or downstairs, explaining anything you asked. We asked Kathleen if we got a permit that day could she see us the next day for a viewing, and Kathleen was more than willing. We got permits, contacted Kathleen and we made an appointment for the next day. Kathleen was always in contact with us knowing we were travelling from Sydney to keep us updated of her ETA. We viewed this property and knew it was the one. We had an issue as we explained to Kathleen, as we would not be settling on our house until November would the vendors be happy with a three month settlement. Kathleen was able to make that happen and we paid the deposit the next day. Kathleen has been an intermediary since then. The vendors wanted to offload some furniture as they didn’t need it and Kathleen has helped out there with emails to make things easier for us. Kathleen has her clients interests foremost and is transparent in her dealings with the buyer. We respect that and would expect the same. We are excited to move but sad to leave our family home but this home is also a family home and our adult children are excited for us.

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