From the moment we met Kathleen, we felt we were in the right hands. Being a little gun shy of real estate agents, she immediately put our minds at ease and made sure the selling process was as smooth as possible. We would definitely recommend Kathleen and the team at Stone Real Estate.
Kathleen was a very pleasant agent, answering all our questions thoroughly and allowing us the space to explore the property for as long as we liked. She managed the negotiating process smoothly and professionally, and it was lovely dealing with her.
It was lockdown in NSW and how would we view properties. It was fine to view online but we wanted to physically go and view. We fitted the criteria and permits had come in and we were doubly vaccinated however other real estate agents had said no they would not accept people from The Greater Sydney Area. We saw this property online and arranged with Kathleen for an online viewing. Kathleen when she presented herself was so welcoming and friendly. Any questions we had, going back and forth showing you different views, panning her camera around nothing was an issue, going upstairs or downstairs, explaining anything you asked. We asked Kathleen if we got a permit that day could she see us the next day for a viewing, and Kathleen was more than willing. We got permits, contacted Kathleen and we made an appointment for the next day. Kathleen was always in contact with us knowing we were travelling from Sydney to keep us updated of her ETA. We viewed this property and knew it was the one. We had an issue as we explained to Kathleen, as we would not be settling on our house until November would the vendors be happy with a three month settlement. Kathleen was able to make that happen and we paid the deposit the next day. Kathleen has been an intermediary since then. The vendors wanted to offload some furniture as they didn’t need it and Kathleen has helped out there with emails to make things easier for us. Kathleen has her clients interests foremost and is transparent in her dealings with the buyer. We respect that and would expect the same. We are excited to move but sad to leave our family home but this home is also a family home and our adult children are excited for us.
Kathleen is a fantastic agent who listened and cared for what we wanted and needed from the property. I decided to go with Kathleen based on her going above and beyond for our every need and I am so happy with that choice because she got an amazing result for us which allowed us to go on to purchase our dream home. Out of any agent I have dealt with Kathleen always made herself available for any questions at any time of the day and I cannot recommend her enough. If I ever plan to sell again I would definitely use her.
Selling your home and moving to the country can be stressful at the best of times, however, doing so during lockdown adds another dimension. Kathleen had to work even harder to ensure we received the best service all while taking enquiries and personally conducting private inspections. We were always kept informed of progress and never did we feel she wasn’t trying to achieve the best result for us rather than just a sale. After our initial meeting when choosing our agent, we felt how at ease Kathleen made us feel, and potential buyers and this is what made our decision easy and we did not regret it. Thanks Kathleen.
What a fabulous experience! Kathleen is amazing and with Kathie working hard behind the scenes they really are the A-Team. Not only is Kathleen so professional - she knows the market, is totally organised, provides constant communication and she works very hard for her clients - but is such a down to earth person with a great sense of humour and was such a pleasure to deal with. We engaged Kathleen because we already had a relationship with her and Kathie through their support of girls cricket through the Valentine/Eleebana Cricket Club, and we could not have made a better choice. The potentially stressful process of selling a house was easier and faster than we could have ever imagined. In addition, she was very supportive and helpful with the process of purchasing a property as well. A huge THANK YOU to Kathleen, and Kathie!
Kathleen was simply brilliant. Our recent purchase was very transparent and amicable from initial offer through to contract exchange, taking only a matter of days to finalise. We couldn't be happier with the process and the end result, thank you Kathleen!
It took me a long time to arrive at the decision to sell my home. Indeed, it was years before I eventually listed it on the market. At each step along the way, Kathleen was there to answer any questions I had, and trust me, there were many! From guidance on decorating to conveyancers, sales approach to buying my next home; her personable approach made me feel like I was in safe hands, and her expert advice ensured I got the best possible outcome when settlement day finally arrived. Kathleen’s work ethic is second to none, and this, coupled with her genuine interest in people and professional understanding of market conditions, make her the best agent in this region. Thank you Kathleen for not just selling my home, but helping me to step into the next chapter of my life with great confidence.
We were looking to sell our investment property and was referred Kathleen by a friend who had great results with Kathleen when selling their place. From the moment we spoke with Kathleen we knew she was the agent for us. No fuss, no dragged out talk about why we should go with her, we simply told Kathleen what we were needing and could she deliver? Kathleen was confident and gave us suggestions to how she would market the property to get the best result. We left Kathleen to do her thing and felt confident she knew her stuff. Kathleen worked around the clock, constantly communicating to us and the tenant. Within days Kathleen had the property sold, above and beyond our expectations. Kathleen is a quick mover, no dragging out any processes, captures the market required and delivers. If you want a cut to the chase agent that works tirelessly to get you the best result I’d highly recommend Kathleen.
I was recently involved in what for me was a very successful property transaction and the Real Estate Agent involved was Kathleen Matinlassi. During the whole process, from my first communication with Kathleen, right up to the exchange of contracts with solicitors, and after, Kathleen showed both her professionalism, competence and efficiency. However, for me, what struck me the most, or the best if you like, (about her) was that she is clearly a very genuine person, and who kept to her promises and undertakings. I highly recommend Kathleen to any interested vendor or purchaser.
Thank you Kathleen. We know that Dad was always proud of us as and we are proud to carry his name and legacy. His gift of giving all for his family continues even after his passing. Thank you again for all you have done for us and respecting Dad for who and what he was.
My experience dealing with Kathleen, I found her a competent agent honest and very easy to deal with throughout the negotiations. I would recommend her to any prospective individual contemplating buying or selling, she has a no nonsense approach to her job and carries out her dealings with a professionalism not always experienced.
