Hi Geoff,
Thank you for taking the time to share your feedback. I truly appreciate your honest review and I'm sincerely sorry that your experience wasn't up to expectations.
It's important to me to address any concerns, and I regret the administrative errors and the delay in listing that you encountered. I fully understand how important it is to have a prompt and accurate process, especially with a property as nicely renovated as yours.
Your comments about passion and enthusiasm are well taken and I assure you that driving the sale with energy and showcasing the features of my clients' properties is a priority for me. I strive to improve my approach with each experience, ensuring my clients always feel valued and informed.
I'm grateful for your candidness as it helps me grow and serve my clients better in the future. If there's anything I can assist you with or if there's a chance to make things right, please don't hesitate to reach out.
Eddie responded on 02 May 2025