Unfortunately I’ve had to post this as Jaime has refused to reply or action any message. I was the purchaser on this occasion. Jaime is an agent who stands out as someone who is interested in his commission and that’s it. Numerous times we asked on a pre inspection as the previous owners were no longer living in the property we wanted to make sure that the property was going to be in the state it was in the inspection process. After countless attempts on asking for any replies or follow ups that we wanted to measure the back yard for a pool and the front yard for a fence so that we were prepared for when we moved in and didn’t have a toddler running onto the road. Jaime’s told the customer we want to start digging for a pool and fence prior to settlement so this was obviously going to be knocked back by the vendor. Jaime also decided to go on a holiday mid sale so we were unable to contact him or receive any information. Further more. I stated in text message that we would not be settling on the property unless it was at the standard of inspection and nothing left behind. Jaime insisted he’s spoken to the vendor but once again his money and time is more important then to come out and see for himself. Lastly, Jaime had advised that he will communicate with me about getting an agent out to deliver our keys for settlement on the time of purchase. When the office phoned me they advised that everyone is busy and we need to go and pick them up. Once I complained the whole story changed and someone magically became available. Sorry Mr.Wood but your customer service is poor and needs attention.
Jamie's reviews
conner was very helpful over the phone and made sure i had all the info i needed
Whist I think the 2 of you are awesome blokes and enjoyed meeting you both I wish that the after client care could of been better. I asked..on more than one occasion if you could provide me with the details of certain things in the area that you had mentioned to me were available. Unfortunately I'm still waiting. Apart from that every went smoothly..
Jamie guided us in the right direction suggesting we have an auction. This is something we had not discussed. but it was defiantly the correct choice. The whole team were easy to work with and always professional. We would have no doubts in recommending them to anyone who is considering of selling their home.
I am more than happy to have met Jamie and Conner. They have displayed great communication and sales skills. Dealing effectively with all aspects of the sale of my property. Great teamwork. Completely professional. All done with a fantastic attitude. Forever grateful. Thanks for all your efforts and hard work in these testing times. Regards Paul Hewett. Cheers to all of the team.
Jamie was so easy to deal with, really friendly and made the whole process of selling such a breeze. He made sure to communicate with us regularly, keeping us updated on every step of the way. He was open and honest and had extensive knowledge of the area.
Right from the first contact Jamie provided us with full information regarding the property and purchasing process. Very professional and prompt response.
if i was to sell this house again,i would use jamie and connor again ,because they said what they was going to do and they did it ,and you can't ask for more than that
Jamie was fabulous at promoting the property and bringing in the bidders.
Very quick and easy sale process, Jamie was easy to deal with, organised and upfront. Jamie's expertise on the local market made all the difference for a speedy and fuss free sale. Thankyou Jamie, Connor and the team.
