I would highly recommend Elizabeth Hickey who is an extremely professional and dedicated agent with a great depth of knowledge of the local market. Elizabeth was thorough and responsive, keeping in regular contact throughout the entire process, providing excellent, comprehensive information about the property.
Elizabeth is exactly right for the job. She knows what she is talking about and always made promises she could deliver. Elizabeth always communicated and acted accordingly, she is totally trustworthy and knowledgeable
Elizabeth was a total pleasure to deal with right from the start. Liz responded to all our enquires and kept us in the loop the entire process. Liz demonstrated a complete professional attitude. Liz did much more than sell our property. She guided us through such a nerve wracking and tumultuous time in our lives that we have never experienced. Liz did not just see us as a meal ticket, she went above and beyond in the sale of our home. If you need the best realestate agent to sell your property call Elizabeth Hickey at Raine and Horne Ocean Shores and Murwillumbah you won’t regret it.
Elizabeth was an absolute pleasure to work with and we felt very supported by her throughout the process of purchasing the house. Her professionalism, communication and knowledge was fantastic.
Elizabeth is onto it. She knows the market well and is a local with local knowledge. She is reliable and trustworthy and provides a very professional service
Elizabeth was a total pleasure to deal with right from the start. Liz responded to all our enquires and kept us in the loop the entire process. Liz demonstrated a complete professional attitude. Liz did much more than sell our property. She guided us through such a nerve wracking and tumultuous time in our lives that we have never experienced. Liz did not just see us as a meal ticket, she went above and beyond in the sale of our home. If you need the best realestate agent to sell your property, call Elizabeth Hickey at Raine and Horne Ocean Shores and Murwillumbah you won’t regret it.
Recently we decided to sell our house in Murwillumbah. We chose Raine and Horne and were introduced to Elizabeth Hickey who promptly took over the process of promoting and advertising the sale. She arranged online content and professional photography without any fuss. She conducted a series of open homes and attracted several offers within days. She managed to deliver a handsome offer in only 6 days and followed through to a successful sale without any problems or stress to us. Her cheerful personality is backed up with knowledge of the area, the local market and the legal processes required to see the job through to the end of the sale and handover. Having sold several houses in our time this sale was the most enjoyable experience of them all thanks largely to her. Thank you Elizabeth.
Everything started out well - Elizabeth initially seemed competent and responsive, as per her other reviews, and that's why I chose her to be my selling agent. By good fortune my tenant wanted to buy my property so an offer was quickly made and accepted. Unfortunately that day is the last day I heard from Elizabeth, ever. She completely ghosted me, I didn't hear from her upon building and pest inspection clearance or finance acceptance (when the contract went unconditional and the property was officially 'sold'), when the area was potentially flooding, and not even at settlement more than a month later. Very odd behaviour, and extremely unprofessional, especially in an industry reliant on reputation and customer service. Additionally (and to me more concerningly) she also failed to follow specific marketing instructions and did not list my property, as instructed and previously agreed, over the high-visibility Christmas period to potentially secure a back-up contract should the tenant's purchase have fallen through. This left me carrying all the risk without my consent, and I cannot fathom why she didn't do her job, and why she was never heard from again - I certainly cannot recommend her as an agent as she completely failed to perform key aspects of her role. To top it all off I submitted a formal complaint to her boss, licensee of Raine & Horne Ocean Shores and Brunswick Heads Julie-Ann Manahan, and never heard back from her either...if it was my business I would have been mortified, and on the phone immediately to try to rectify the situation - Elizabeth and Julie-Ann obviously operate somewhat differently. They did technically sell the house (and therefore took their commission) but their standard of customer care was, I found, severely lacking, plus the marketing inaction, which would have left me exposed had the initial contract fallen through, bordering on negligent.
during the covid period, finding myself overseas and unable to return to Australia, I had the need to sell my unit. In a situation like this it's difficult, and risky, to put everything in the hands of someone you don't know but I was lucky enough to find Elizabeth. In a short time she managed to sell my unit at a higher price than hoped for and she always kept me informed on developments with kindness and professionalism. In short, the best real estate agent I have ever met in my life.
* Really good to deal with, both purchasing and selling the property. When I bought it from them, I knew that eventually I'd want to sell through them too. * They led the sale smoothly and quickly. *They got a good price, but made sure they treated the eventual purchasers fairly - which was important to us too. * They were straightforward to deal with - supportive, communicative, counselled and managed us well. * Most importantly, we trusted Elizabeth and the team whole-heartedly.
Elizabeth was friendly, efficient & professional. I was happy to buy from her.
