starstarstarstarstar over 4 years ago
Our experience with Emanuel, was an outstanding one. Beyond our expectations.
Emanuel met with myself and my family, as we entered into unclear territory, when unexpectedly having to sell our elderly Mother's home. Emanuel's confidence shone through from our first meeting though. He knew his role in this sale inside and out, and led with such preciseness and attention to all aspects of the marketing of the house, with ease. He advised us of the direction he saw we needed to go in, explaining the crucial series of improvements that were required, to give us the best chance to achieve an optimum price. His experienced advice on renovating, staging, listing and eventual selling, a sound, but tired looking property, allowed us to hand the house confidentially over to him and to not for a moment during the process, ever feel out of the loop. He went meticulously through our options, the processes involved in each step, and the expected costs, explaining the guaranteed gains in spending money with their renovation team, to make the house sharp, more functional and attractive to potential buyers. Everything was presented to us in great detail, and when the time very quickly came, Emanuel went through the contract with us in fine detail also. There wasn't a moment in our journey with him, where he didn't keep us up to date. We spoke with him most days, his ensuring we knew the results of each day, whether it was to update us regarding the initial renovation and staging works progress, the feedback from the public once the property was listed and at eventual open houses, as well as feedback in his communications with buyers. He gave us peace of mind through, the entire process. His running of the sale, was one of expertise, respect and dedication, second to none. Emanuel, literally took any questions or uncertainties we had in the beginning, and turned them into a relaxed and seamless experience, one we couldn't have imagined. Emanuel is sure to go from strength to strength in his career. We thank him for his care, expertise and professionalism.