Emily was the agent for the vendor. As buyer, I had a number of issues that I needed information on on several occasions, and she was always responsive with the information or getting it from the vendor. I also needed permission for the Granny Flat builder to come onto the property three times - Emily was very agreeable to making that happen to suit the builder's time frame, and came to the property to be on site on each occasion. It made a huge difference to the fast tracking of my Granny Flat building plans. Her professionalism, willingness to do whatever it took to help, and regular checking in with me to ensure everything was going OK at my end, were way above and beyond what I expected.


