Emma's profile

Emma's reviews

  5  
Emma has 166 reviewsacross 11 different locations, showing 12.
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Emma's qualities as told by our client reviews: pleasant, well-prepared, supportive, responsive, friendly, local expert, clear communication.
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Seller review
Exceptional Service from Start to Finish
about 1 month ago
Exceptional Service from Start to Finish

Emma was an absolute pleasure to deal with throughout the entire sale of my home. From the very beginning, her advice to market the property off-market first because she already had interested buyers was spot on. I received three offers within the first week and saved money on advertising costs, which I really appreciated. Her recommendations and advice throughout the entire process were incredible. You can tell she genuinely knows the market, and I always felt confident that I was making the right decisions with her guidance. Emma was always efficient with communication, kept me updated every step of the way, and made the whole process feel easy and stress-free. She even went out of her way to stop by and collect my keys and surprised me with a thoughtful gift, which was such a lovely personal touch. I couldn’t recommend Emma more highly to anyone thinking about selling their property. She genuinely cares about her clients, goes above and beyond, and delivers fantastic results.

Seller review
Emma was an absolute pleasure to deal with .
about 1 month ago
Emma was an absolute pleasure to deal with .

Emma was professional, quick to respond and went above and beyond. I would highly recommend her to anyone looking to buy or sell a property.

Seller review
SUCCESS DESPITE SETBACKS
about 2 months ago
SUCCESS DESPITE SETBACKS

Emma Dawson proved her professionalism in the way she handled the difficult circumstances during the successful sale of our property. She managed the unforeseen setbacks in her most efficient manner, without complaint or issue, gaining the requested result. We can't thank her enough.

Seller review
Once more excellent
2 months ago
Once more excellent

Emma was prompt at every turn of events and helpful with it.

Seller review
Fantastic experience with super knowledgeable professional and friendly agent.
2 months ago
Fantastic experience with super knowledgeable professional and friendly agent.

Being a first time vendor I was very anxious and nervous about selling my home. Emma was recommended to me by a friend who recently sold with her. I am so grateful I took her advice. Emma was so helpful and understanding. She made the process so smooth and easy and guided me every step of the way. Any questions or concerns I had were immediately addressed by Emma and she assured me that there is no such thing as a silly question. Emma stayed in close contact throughout the sales process and gave me extra help and advice whenever I needed. Her friendliness and courtesy were very much appreciated. Thank You so much.

Seller review
5 Stars to the John Kerr Team @ Moe
3 months ago
5 Stars to the John Kerr Team @ Moe

We had a great experience working with Emma on the sale of our investment property. From the beginning, she provided clear advice on pricing, presentation, and market conditions and kept us informed throughout the campaign. As predicted, we had a strong result within a short amount of time. We would happily recommend Emma, Lili and the John Kerr Team if you’re looking to sell your property with a minimal amount of stress.

Seller review
Any & all concerns with the sale & selling process were competently allayed with Emma in control
3 months ago
Any & all concerns with the sale & selling process were competently allayed with Emma in control

WOW is the shortest & most accurate way to describe the experience had with Emma throughout the pre, during & post sale of the property. Her calmness, nature, courteous & helpful manner, prompt actioning to introduce buyers, always keeping us up to date with “offers” & her & 3rd party attendances at the property ie build & pest inspector, bank valuer etc, her helpfulness with referrals ie plumber & cleaner saved us considerable research & review time & Emma utterly won the hearts of my 89 & 88 year old property owner parents with her caring & thoughtfulness for them…..which included cuddles & her obtaining “their story”, which, she so poignantly presented with photo’s via “John Kerr R/E Facebook page”. So, WOW it is & was & I know that any & all buyers & sellers looking to engage with a true, warm hearted & “there for you” Agent, to make the process & procedure as conducive & as professional as possible, then, no need to “shop around” as Emma will be your Number 1.

Seller review
Great process with Emma
3 months ago
Great process with Emma

Emma had a good knowledge of the current market in Moe, how older houses could sell and she was so helpful at various stages of securing the contract. Really she made the difficult decisions easier and secured a good price for me. Many thanks Emma Dawson!

Seller review
An exceptionally well managed sales process
3 months ago
An exceptionally well managed sales process

As detailed above I was informed almost hourly of the sale progress and bidding details of six bidders, which ended up above the asking price. A spreadsheet detailing all offers was extremely professional and more than met my expectations. I had confidence I was I good hands. Extremely well managed If a prospective seller is considering the Agency and Emma you will be in expert hands !

Seller review
Excellent communication and a diligent personable approach.
4 months ago
Excellent communication and a diligent personable approach.

Emma and Lily showed excellent negotiation skills and professionalism working extremely hard to sell our property for the best price. We would highly recommend them if you are selling or buying a property.

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