I had an exceptional experience working with Emma Grant in selling my investment property. From the very beginning, She was professional, knowledgeable, and incredibly responsive. They took the time to understand my needs and guided me through every step of the process with patience and expertise.
We chose to work with Emma Grant because she is the leading agent in Runaway Bay! She came highly recommended, since then we have entrusted her with multiple transactions and continue to value her expertise.
Emma sold our family home for us within 2 weeks and for the exact price we wanted, her team was fantastic to work with.
Emma has successfully sold multiple properties for me over the past two years. she is incredibly honest, and sincere, and always operates with empathy and integrity.
No inspection of the property or hand over by Emma. I was asked to pick up my new house keys from her office which was way out of my way at 2pm in peak traffic to get there and be given only one key when asked where the garage remotes were I was told that the other keys were in the mail box. When asked where the mail box key was I was told it’s in the mail box . I said surely the mailbox is locked . Emma then went to her car and said I do have these keys maybe one is the mailbox , if not just come back and I will sort something out . the one key given for the front door didn’t open the security screen and the deadlock would line up to lock … the garage remotes didn’t work so at 11pm my first night I was locked out. I noticed my dishwasher was missing and the pipe that connects to the dishwasher was leaking all through the cupboard and the wood swelled and laminate peeled off. The nbn technician informed me my roof was full of rubbish which took me two loads to the tip get rid of. I was also left with rubbish in one bedroom and a heap of chemicals and rubbish in the shed and garage .I also asked specifically if the solar panels were working and was told they were in an email . I was then approached shortly after moving in by a solar company that had been contacted by the previous owner to quote because the old one is broken. So the owners indeed fraudulently lied about the solar panels working . As much as Emma may have deniability about the solar panels not working she did not inspect the state of the house before handing over the keys . Emma did contact the previous owners about the dishwasher and I was reimbursed for a new one and Emma payed for the emergency plumbing . Building inspections only check the integrity of the building not the integrity of the vendors . Avoid Ray white if this how business is done
My review is on the site Product Review. Feel free to copy it onto your site. It was a very positive review.
Emma was great helping us with the difficult sale of our family home. She was very thorough, answering all our many questions . She discussed our options for the sale and explained the advantages of an auction. Encouraged by her knowledge of real estate we ended up with a great result after a 4 weeks campaign! Thank you Emma!
I found Emma Incredibly helpful as so her Apprentice James I could not hope for anyone more helpful than the two of them being Elderly and knowing the Situation I was in they could not be anymore concerning and I would certainly Recommend them to all of my Friends that are Planning to sell in the Future Top marks to Ray White you have trained them well 👍
We found Emma very professional gave as all the information we needed to sell Emma explain the process and what to expect when we’re selling the unit , the unit sold with in 3 weeks. Highly recommend
I have had Dealings with Ray White before with my Previous Property and I found her very caring and I tune with the Circumstances I was having she has always kept in touch with me out of Concern and thanks to her I am moving hopefully to a Better Future.
Emma is a extremely thorough and efficient with great transparency. I highly recommend her to sell a home in a very timely and efficient manner
