We purchased a property from Emma. She sent through information promptly and always replied to questions quickly. She was very knowledgeable of the area we purchased in and was able to give helpful advice to us. She is very friendly and I have enjoyed all my interactions with her.
From the first call I had with Emma I knew she was the one for us! She was attentive and confident in her approach. Throughout the campaign we had constant communication and support. She became our soundboard and nothing was too much to ask! The confidence we had in selling our property with Emma was always there and she was just as confident in her approach to the campaign also! She went above and beyond and we got a great result after passing in at auction we sold that night following another open which many agents I'm sure would not have done for us. Thank you so much Emma!
Emma was so great to deal with, open and transparent, lovely with potential buyers and so transparent and responsive (to my many many requests) we developed a friendship and got an outcome that meant we could carry on to our next chapter. Elisha was terrific too and a great team to work with. Highly recommend. Sometimes it is just nice to have that woman's touch in real estate and Buckingham do this so well.
Emma and the team did a great job selling our property in Yarrambat. We couldn't be happier with the communication and professionalism shown by the team. We highly recommend.
Emma is born and bred Greensborough. She knows the market and the people. With knowledge gained through a lived experience in the area and great communication skills matched with a passion for real estate, you would struggle to find a better agent.
Emma is the most kind, attentive and understanding agent. She immediately made us feel at home and guided us through the process with care and patience. She made the experience wonderful and exciting!
Real estate agents do attract a certain stereotype (I.e. sharks!) and I was feeling apprehensive about engaging an agent to sell our place - meeting as many as four to be sure! Both Stuart and Emma were genuine, down to earth, and relatable making me feel instantly at ease in ready to jump aboard the selling train. I always believe that under promising and over delivering is the way to go, and in this case Stuart and Emma were the only agents that didn’t promise the record sales result as the expectation, just simply said it’s a possibility. I appreciated this honesty and with my strong interest in following real estate results , it was indeed true - a possibility not a guarantee (a green flag from the get go). On the day, the overall campaign strategy was a success and yet again Buckingham had over delivered a great result that I don’t believe many other agents would have been able to intentionally pull off. As well as getting the result, Stuart and Emma are able to engage with buyers making them feel like valued clients as well…not just numbers on a list. They are able bring the very personal nature to the task of buying and selling homes, respecting the process in a way bulk agents are often not able to do. An example of this, is on the day of auction and sale, our buyers had many extended family members show up wanting to have a look at their new home purchase. We said to them and Emma, we are happy to go out and give you all some time here…Emma was more than happy to accomodate, to hang back, lock up when finished and simply not rush everyone out the door. This is one of the many points of difference of what a boutique agency such as Buckingham is able of offer. Stuart and Emma are the perfect combination of masculine and feminine energy. With Stuart’s vast industry experience and impressive auctioneering skills, and Emma’s communication and people skills (and plenty of life and career experience herself!) you really do have the dream team in action.
From the time we had contact over the phone with Emma her professionalism and lovely character could be felt. She was so proficient in getting back to us with all the answers we needed before we proceeded to see the property for the first time. On arrival she greeted us with her beautiful smile and was fabulous to us every time. Nothing was ever an issue if we needed further inspections. She was so prompt in coming to our house to sign documents as needed we really appreciated that. Overall would definitely deal with her again if we were selling or purchasing.
It was lovely dealing with Emma, she made the process seamless and gave some great local family recommendations. Grateful for the home we found through Emma. Thank you.
Emma’s communication and professionalism is fantastic. Delightful to see in this day and age.
Couldn’t fault anything, always responded quickly with good information.
