Emma's profile

Emma's reviews

  4.9  
Emma has 60 reviewsacross 14 different locations, showing 12.
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Emma's qualities as told by our client reviews: stress-free process, well-prepared, friendly, reliable, supportive, local expert, clear communication.
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Buyer review
Friendly agent - just needs to check houses prior to moving in.
9 days ago
Friendly agent - just needs to check houses prior to moving in.

Emma was friendly, communicative and polite throughout most of the process of buying our home. We had a few mixups initially regarding the price and cash v subject to sale however that was sorted fairly quickly. I had said no more that a certain price unless it was subject to sale on our house - however the buyers were told I had said higher which resulted in a few awkward messages until resolved back to the initial price. After that, everything went smoothly until move in day. I don't know if the house was checked prior to the keys handed over to us as the oven and toilets were both in a disgusting condition - so much so that the movers commented on the state of both toilets (lined with grime and covered in...). It took days of bleach and scrubbing to get them clean. Similarly with the oven, both oven trays left had black food stuck all over them as well as the oven itself not being cleaned.

Seller review
Professional and reliable at all times with Excellent communication.
about 1 month ago
Professional and reliable at all times with Excellent communication.

Emma exceeded all our expectations of a Real estate agent with a comprehensive knowledge of the R/Est world. Communicating in a timely way with us at all stages of the process. She gave us sound advice on the preparation of the property for sale with attention to details. With the amazing on line presence and timing of the home open, we had several offers after the first home open and the house was sold within a week.

Seller review
A very capable and pleasant agent.
about 1 month ago
A very capable and pleasant agent.

Emma had a warm nature and was very well organised. She had a very good knowledge of of the market and sold our house extremely quickly. We would have no hesitation in recommending her to anyone looking for an agent.

Buyer review
Warm and helpful every step of the way
about 1 month ago
Warm and helpful every step of the way

Emma was transparent with everything from the get go. She was present and helpful with all steps of the purchase without being overbearing.

Seller review
Exceptional Service from Start to Finish
2 months ago
Exceptional Service from Start to Finish

We had an excellent experience from beginning to end. Emma was professional, easy to deal with and never applied any pressure, while managing every aspect of the sale with confidence. Thanks to Emma's expertise, we achieved a great price and a quick, hassle-free sale.

Seller review
Outstanding service!
2 months ago
Outstanding service!

I had an outstanding experience with Emma. She was professional, knowledgeable, and genuinely cared about helping me throughout the entire process. Emma kept me informed every step of the way, was always quick to respond to my questions, and made what could have been a stressful experience feel as smooth and straightforward as possible. Her honesty, attention to detail, and dedication went above and beyond my expectations. I always felt supported and confident knowing Emma was looking after my best interests. I wouldn't hesitate to recommend her to anyone buying or selling a home. Thank you, Emma, for your exceptional service!

Buyer review
What a lovely experience
3 months ago
What a lovely experience

Emma was an absolute pleasure to deal with. The whole process was comfortable and she was very easy to communicate with and answered all our questions prior to and after our offer being accepted. Through to the day of settlement and handing over the keys to us - it was a breeze. The admin team were also so helpful and made us feel at ease. The lovely gift basket and card left on our kitchen counter was an unexpected surprise and was greatly appreciated! Thanks so much C&CO and Emma for making our biggest purchase a smooth and easy one!

Seller review
Great outcome
3 months ago
Great outcome

Emma was very professional & diligent in her management of my property sale.

Seller review
Professional,thorough,efficient service with clear communication and plan.
4 months ago
Professional,thorough,efficient service with clear communication and plan.

Right from the beginning Emma provided me with a detailed plan and outline of what she thought the property range was, what needed to be done,optional items she thought could help and her sales technique. As I was based interstate I relied on Emma and her Agency to handle all aspects which they did promptly and at very fair costs. Emma has a great eye for detail and she delivered what she promised.

Buyer review
Excellent service
6 months ago
Excellent service

Thank you, Emma, for your professionalism and dedicated support in helping us secure our new home from the beginning through to settlement. Your care, guidance, and assistance made the entire process smooth and stress-free. We truly appreciate your commitment and excellent service. Regards, Ryan & Mohad

Seller review
Exceptional service, knowledge and guidance
6 months ago
Exceptional service, knowledge and guidance

My experience selling my home with Emma from C&Co was outstanding. From the very beginning, she demonstrated exceptional knowledge of the local market and guided me through every step with confidence and clarity. Her professionalism was evident in every interaction, yet she remained incredibly friendly and approachable. What truly set her apart was her willingness to go above and beyond. Nothing was ever too much trouble, she was always available to answer questions, provide advice, and ensure I felt informed and comfortable with every decision. I highly recommend Emma and the team at C&Co.

Seller review
Wonderful Outcome With Emma!
8 months ago
Wonderful Outcome With Emma!

We had multiple agents appraise my father’s home and we easily chose Emma as her appraisal was very thorough, well presented and gave us confidence that she would make the same effort through the remainder of the process. We had a very short period of time to get the property ready for sale while relocating my father interstate. It was a very challenging time and Emma was a great resource for affordable local trades, settlement needs and she went above and beyond- she even took care of all the extra things like disposing of furniture and gardening when we had returned interstate. She kept us up to date with photos etc and got us an excellent sale price that was well above the appraisals. I would highly recommend her; her skills, care and expertise are exceptional.

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