Hi Tony & Jade,
I'm really sorry that you feel that way. If you're referring to the smoke alarm issue that you called about on settlement day - I actually resolved the issue and left you a voicemail within an hour of your original phone call. Please call me if you did not receive the voicemail.
I'm glad that I was able to assist you with securing this property after you had missed out on so many others and I sincerely wish you many happy years in your new home.
Enes responded on 24 Apr 2018