Erica's profile

Erica's reviews

  5  
Erica has 260 reviewsacross 50 different locations, showing 12.
over 3 years ago
Could not have chosen a better agent to assist us in the sale of our property!

Erica was the right person to choose to sell our property. Her wealth of knowledge, her persistence, her empathy and willingness to go above and beyond, all helped in getting us the best price for our property as well as providing a very smooth and easy process. We will be using Erica again when we need an agent.

over 3 years ago
Absolute Super Star

Oh man, we are glad we came across Erica Swannell. We had our property on the market for 90 days with one of the leading agents in Ascot and not one single offer was made. We had lost all hope of selling and therefore buying our dream home. It was back to the drawing board, until we met Erica at an open home. It was from that moment we wished we had met her sooner. She came to our home, listened to our needs and boy didn’t she deliver! She had our property refreshed and re-enlisted and sold within the first 7 days! There were clear lines of communication during the whole process, a sense of comfort that we were in good hands and more so a sense of relief that this is what it’s meant to be like when trusting someone to sell your property. We cannot thank Erica enough for doing what she could to help us sell our property. Not only did she sell our property, but we also bought our next one through her too. With double the work she definitely exceeded our expectations. Just like the selling process, the buying process was just as smooth sailing. If that isn’t a success story then not sure what is. Thank you Erica Swannell!

over 3 years ago
Absolute Super Star

Oh man, we are glad we came across Erica Swannell. We had our property on the market for 90 days with one of the leading agents in Ascot and not one single offer was made. We had lost all hope of selling and therefore buying our dream home. It was back to the drawing board, until we met Erica at an open home. It was from that moment we wished we had met her sooner. She came to our home, listened to our needs and boy didn’t she deliver! She had our property refreshed and re-enlisted and our sold within the first 7 days! There was clear lines of communication during the whole process, a sense of comfort that we were in good hands and more so a sense of relief that this is what it’s meant to be like when trusting someone to sell your property. We can not thank Erica enough for doing what she could to help us sell our property. Not only did she sell our property but we also bought our next one through her too. With double the work she definitely exceeded our expectations. Just like the selling process, the buying process was just as smooth sailing. If that isn’t a success story then not sure what is. Thank you Erica Swannell

over 3 years ago
5 stars are not enough. Erica deserves one named after her!

Dear Erica, Lisa and I cannot thank you enough for the magnitude of your efforts to facilitate the sale of our home. The timing and location proved a hard road, but you never let us down with your continued enthusiasm and positive attitude. Your communications were always timely and professional and we were never left wondering about the state of play. When we needed advice or assistance, you were always right there. It’s clear you have a solid understanding of the real estate business and markets. To say you went above and beyond would be an understatement. As well as you achieving the sale price we were looking for, perhaps the most important aspect to us was the pleasure we had working with you. You are a small family business and to us, this is very much in your favour. It wasn’t long before that’s how we felt. Part of a family. We look forward and hope to be able to pay back in kind with a recommendation to any future clients and would be happy to do so verbally should anyone care to contact us directly. Our heartfelt thanks to you, Andrew and all others involved. Pete and Lisa

over 3 years ago
Helpful and knowledgeable

Erica helped us through the whole process of buying our first home, always keeping us up to date with the information

over 3 years ago
Not your regular realestate agent - She works hard for the seller!

Erica knows who pays the bills - the seller. She works hard and isn't one of those agents that is looking for the fastest sale they can get. Erica seemed to operate with a genuine integrity for her work. She is a fantastic communicator - she always provided detailed updates from open homes and discussions with potential buyers. She is a diligent operator ensuring that admin that needs to be completed is done so as early as possible for both the seller and the buyer allowing for a smooth transaction/contract period. She has a great idea of what needs to be addressed prior to sale (issues or repairs) in order to achieve the best price and provided free of charge staging - the furnishings provided were stylish and she worked hard to maximise their appeal of the house. We worked together on an incentive plan, whereby the more the house sold for the higher percentage commission she would make - a win win for seller and realestate agent as it aligned our interests in achieving maximum sale price. If i need an agent in the future it will be Erica.

over 3 years ago
Outstanding Service from Erica!

Selling was made easy with Erica Swannell and Generate Real Estate! Erica is extremely passionate about what she does, she is knowledgeable and professional at all times, with genuine care for all involved. She showed buyers through our property at short notice, after hours and on Sundays. I've sold multiple properties over the years and I've never come across an agent who works harder than Erica! If you're thinking about selling or leasing your property, I'd highly recommend you chat with Erica Swannell!

over 3 years ago
Absolutely lovely and great local knowledge

I have just moved to Queensland. Erica’s knowledge about the area was brilliant and helped me so much. She is absolutely lovely and great to deal with. Highly recommended. Really happy with my new place in Aspley.

over 3 years ago
Highly Recommend

I found Erica easy to talk too. Kind,polite and knowledgeable. She always explained every part of the buying process and she was always available anytime for my many questions. It made it a happy and less stressful experience for me. As I was relocating from Melb to Qld. I would highly recommend her to anyone.

over 3 years ago
My surprise buying

I turned up at an inspection that was just to fill in time waiting for a planned inspection I was going too, I stepped inside and was greeted by Erica, her happy outgoing personality relaxed me straight away , Erica showed me around , telling me and advising everything I could possibly need to know, she had tastefully decorated the unit herself which made it feel like a home I would definitely like to live in. After about an hour of talking and receiving expert advise from Erica , I was basically sold on the unit. Through the whole process Erica kept me well informed with excellent communication, and help with what ever I needed. With the quick, informative process from Erica, I now have my own little bit of sanctuary......Thank you Erica, Andrew and Generate Realestate

over 3 years ago
Great to work with

Erica made the process of selling so much easier than I thought it would be. She made knowledgeable recommendations, was readily available and most importantly secured the sale at the price we wanted.

almost 4 years ago
Excellent service!

I've dealt with multiple Real Estate agents over the years and I have never had the service that Generate Real Estate provided me with. Erica kept me informed every step of the way and was also helpful with the appropriate inspections. Nothing was ever an issue and she was available when I phoned or if not she would always call me back promptly. If and when I decide to sell this property I wouldn't hesitate to use Generate Real Estate to list the property. Thanks Erica and Andrew for all your hard work!

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