Very transparent and professional

A colleague commented that we had lucked out when I was describing our relationship with Farhaan. Its not normal to get this level of service was his take on what I was describing. Farhaan and team pitched a strategy that was perfect for my family and their market research and expectation setting was very impressive. What more impressive.... We sold 3 days on market beating all expectations. Beyond the sale success, the professional and ethical conduct, Farhaan and team were approachable and were personally vested in the success of the sale and the transactions that followed. The decision to buy or sell is a big one... Test assured you will be well taken care of by Farhaan and he Merchant family team

Farhan was well spoken, polite and honest. He quickly became our point of contact and guide. You could tell he really wanted the best outcome for both the sellers and us, the buyers. I would absolutely use Farhan and The Agency in the future.

Farhan was fantastic in helping us through the whole process of selling our house. He was always available to assist us in anything we needed to make it easier for our selves. He even set aside time to help us on interior design advice (Farhan is qualified in this field). Farhan's communication was outstanding. We would highly recommend anyone to get Farhan's help to go through the selling process.

What a breeze to sell our property. Farhan’s guidance, knowledge and network connections allowed us to get the property read for market quickly. Great communication skills during the selling process, made it so much easier for us during that stressful time. The whole professional service we received from Farhan and his team was outstanding. Well done to the whole team.

We had not dealt with real estate agents for at least 25 years, and we had some negative views. How surprised we were with the experience with Farhan Merchant, he had done his research, had positive information , did not try to to build unrealistic expectations. The events connected to the sale were well organised, on time and fully supported . Very pleased with his professionalism. to build a unreasonable expectations . The open days were well planed with plenty of advance notice and suggestions . We say we made a good choice.

Farhan and his family where the best people to have at my side through the sale of my family home of 23 years. They kept calm and had everything covered from start to finish. Thank you for my speedy process through unchartered waters. I definitely recommend this amazing family team to look after you.

We purchased our first home through Farhan and couldn't be happier with his service! We felt we could be honest and ask questions, and we got honesty back which made the whole process as nice and transperant as it could be.

Farhan and his team were super accommodating and approachable. We felt confident and organised with the purchase of our home. Things were dealt with in a timely manner and communication was always open.

I don't normally leave reviews as a buyer but in this case I have to comment on Farhan's service during the purchasing process. He is professional, helpful and went beyond his duty to the vendor to provide excellent service to the buyer, ensuring the whole process went smoothly for us. I would definitely engage his service in the future if I am looking for a professional yet friendly real estate agent.

Farhan & Salima are an exceptional and excellent mother and son team. That went above and beyond for my sale booking in private inspections, keeping open homes longer than normal. As my property was a bit unique to a normal home , they understood the potential and communicated that to the buyers. And got an outcome that I am very happy with. I highly recommend them and will definitely use them again in the future. Thanks again guy !

We found Farhan Merchant easy to deal with. His communication with us was 10/10. He was was never pushy or arrogant but was extremely down to earth, personable and professional. The auction process worked well with us because of Farhan's great help. Following the sale, Farhan was very helpful in offering assistance with us throughout the process We had a seamless experience with the purchase of our property through Farhan and would highly recommend him and his realestate service.