Fiona was a pleasure to deal with during the campaign for our recent purchase. She has sound local knowledge, was proactive and thorough in her regular contact with us, as well as timely with information we requested. In addition, she's very pleasant to deal with and we wouldn't hesitate to use her services in the future.
Fiona has the best local knowledge in the business and is a delight to work with. She’s someone who really engages and is a pleasure to discuss what can be a stressful time. She’s super professional and hard-working, and happy to help with anything, including buying flowers! Thank you Fiona and team for making the sale process so smooth.
It was a pleasure to deal with Fiona Hellams. I met her at the first open house inspection and from that time till the end she was professional, yet very warm and friendly. She always answered my questions ,answered my phone calls or return them promptly. I was kept updated but never pressured. I had not purchased any property since 1993 and was highly stressed. She did everything she could to make the process stress free. I had never been to an auction, let alone bid at one, yet she managed to keep me relatively calm. I would definetly recommend Fiona and if I ever need to sell this property I would be extremely confident that Fiona would do a terrific job. I hope that Fiona and I will keep in touch.
Fiona recently sold an investment property for me. I trusted Fiona with the entire process. She organised everything- I really did not have to worry about a single thing. She went above and beyond what you would expect from an agent. Fiona also kept me updated throughout the entire process. There was nothing for me to be concerned about at all!
Fiona has been absolutely great with the whole buying process. High standard of professionalism and integrity. Highly recommend.
Like most people, selling property is not something I do on a regular basis. As such I believe choosing the right agent is the most important part of selling a property, as it’s the agent’s guidance and experience that I relied upon to make decisions. I recently sold a property through Ray White Real Estate in Drummoyne and Fiona Hellams was the agent I appointed. Fiona is confident in her abilities and I can see why. She meticulously assisted me to prepare the property for sale and guided me through the entire process before listing. Once the property was listed, I gained an appreciation for the large effort she puts into selling a property. She engaged with all prospective buyers in an honest and professional manner. I received detailed written weekly reports, together with telephone calls that updated me on any developments throughout the sales process. I relied on her experience and asked for her suggestions on several occasions to make informed decisions. Judging by the level of engagement from buyers, I believe they also trusted Fiona’s experience when making their decision. Not surprisingly the auction was a huge success, with both the buyer turnout and the outcome largely predicted by Fiona. Fiona is a true professional. I have absolutely no hesitation in recommending her services or being a referee to anyone looking to appoint Fiona as their agent. This review provides me the opportunity to thank Fiona for an excellent job and for all the support and guidance she provided my wife and I through the sales process.
Fiona was a pleasure to work with. She was very thorough and communicative throughout the whole process and made us feel very comfortable with the campaign. She goes above and beyond to ensure a solid result for all involved. I would highly recommend her.
Fiona’s dedication and market knowledge is second to none. Fiona made the process of selling our home as stress free as possible. She goes above and beyond to exceed expectations. Thanks Fiona.
From the very first meeting with Fiona I knew we were talking to someone who had enthusiasm for her job and cared about the result for us. The 4 week marketing campaign with reports and follow up calls was given the highest attention to detail.We were consulted every step of the way.Every call and text was promptly answered. But it was her caring approach that really helped us through as we had some serious pre auction jitters. Her assessment of our buyers and determination to get the best result possible proved correct. We are glad it's all over and very glad we had Fiona's guidance.
We looked at a lot of properties and met a lot of agents before purchasing our home with Fiona and were impressed by her honesty and integrity. She made sure all our questions were answered so that we could bid with confidence on the day of the (very stressful) auction. I wouldn't hesitate to choose Fiona in the (unlikely) event we ever decided to sell or new home.
This is the second home Fiona Hellams has sold for us. Again, she went above and beyond in all aspects. Fiona makes selling a home a "stress free" situation. She is always available, an excellent communicator and always sincere. The outcome of both homes exceeded expectations. In a challenging market, we had over 90 inspections and 8 registered buyers. Truly exceptional marketing from Fiona.
Fiona has a superior understanding of her buyers, sellers and market conditions and an empathetic approach. That's how and why she created the right campaign to sell our home. The marketing campaign Fiona prepared targeted the type of buyer who would be interested in our home and through the right channels. Other real estate agents simply had an off-the-shelf marketing package that was not tailored to our circumstances at all. Fiona absolutely knows her buyers and leverages the knowledge of other agents at Ray White Drummoyne to bring in the right buyers. She is part of a dedicated team. And Fiona enables buyers to experience what it's like to live in their potential new home with VIP viewings. It's a wonderful experience buying a home from Fiona. In fact the person who bought our property told us Fiona made their buying experience really special. And with all of the real estate agents who brag that they sell properties in record time above their own recommended selling price, we prefer Fiona's approach by far. Fiona was able to achieve an extra 10% on an original offer that was made on our property by engaging buyers thoughtfully over the right amount of time. Rushing buyers and sellers just to get a sale is not an option for Fiona. And Fiona kept us updated, in fact she spoke with us daily. We would recommend her to anyone wanting to get the best price for their property.
