Testimonial for Fiona Hellams - Ray White Real Estate Agent Fiona Hellams displays the four main qualities that we were looking for in a real estate agent. These are: 1. Integrity. At all time during the whole sale process Fiona was exceptionally honest with us. She provided accurate and detailed information which assisted us on making appropriate decisions. We felt that Fiona's primary goal was to achieve the best result for us. We took her into our confidence and this was respected. We valued her experience and guidance because we had faith in her integrity as a person. 2. Exceptional communication skills. Fiona was able to explain the process and procedures involved in the sale of the property in a thoughtful manner. At each step she explained to us in a most clear and concise way what was required. At no times did we feel 'left in the dark'. She answered our queries in a timely and thorough manner. 3. Professionalism. From the initial meeting to the final sale Fiona, and her team, displayed the highest levels of professionalism. Her conduct with prospective buyers, especially the repeated 'follow-ups', engendered confidence in her professionalism. The marketing materials, emails and phone conversations were all conducted professionally, but in a friendly, engaging way. 4. Engaging personality. 'Warm, engaging, open and passionate' are the words that best describe Fiona's personality. These are indeed Fiona's main strengths and make her such an outstanding real estate agent. We came to regard her as a friend rather that just someone who assisted us in selling a property. Overall, Fiona Hellams is an outstanding real estate agent in every respect. She is an asset to the Ray White organisation and the real estate profession. We would recommend her to any buyer or seller of property. Stephen Chapman Middle Arm NSW 2580


