Franca's profile

Franca's reviews

  4.9  
Franca has 37 reviewsacross 18 different locations, showing 12.
over 3 years ago
Brilliant experience

We had a brilliant experience selling our apartment with Franca and the Ham Kerr team. They provided exceptional advice and service, and were able to sell our apartment in under two weeks for a great price in a tricky market. We are thrilled with the result.

over 3 years ago
Would not have gone anywhere else!

Being the first property we purchased as a young couple, our apartment held huge sentimental value for us. It was the house we made a home, where we got engaged, walked into as a married couple and most importantly, brought home our first child. It was difficult to let go of to say the least! Franca and her team displayed a great amount of sensitivity and professionalism from the very commencement of our partnership to sell our beloved home. They made the process exceptionally seamless and instilled a great deal of trust to achieve the outcome we thought this property deserved. We truly felt they operated in a manner that was in our best interests, with a degree of care that could be compared to a parents' dedication to their children. They helped us every step of the way to get the property prepared to the best standard.

almost 4 years ago
Very professional and helpful

We were greeted by Franca and Diana at the property we proudly bought as of right now. They put on the heater, warm up the house as it was in winter and very cold. It made the room quite comfortable. A very big smile and very friendly attitude when we walked in the house. They answered all the questions we had regarding the house and even told us about some insight stories about the neighbourhood and the vendor’s reason to sell the beloved house. It made us very confident and pleased to transfer the land title to our name and doing business with them. They gave us plenty of help and tips in bidding the house before we were able to successfully take the final prize. We sincerely thank for their help and their professionalism in dealing with us and it was a pleasure along this unforgettable journey. Thumb up for Franca and Diana’s team at Ham Kerr property!

almost 4 years ago
Franca and the team at Ham Kerr

Franca and the team at Ham Kerr have been very helpful throughout the process thanks team .

almost 4 years ago
Sale of our Rental Property

Franca has managed our rental property for many years and gave us excellent advice on how to sell the property to maximise our result in a potentially difficult market. Her practical advice, her professional expertise and her attention to the smallest detail give me no hesitation in recommending her and Ham Kerr Property to anyone considering the sale of their property.

almost 4 years ago
Good experience

Franca is very friendly and professional. She showed the property in a good way, very impressive. Good follow ups.

almost 4 years ago
Six star service every time

Franca and Diana took charge of our property sale and from the outset delivered exceptional customer service. At every stage they went out of their way to provide assistance with property styling and gave regular updates on progress and interest. We sold before auction which was a perfect outcome for us. If I had another property, I'd happily work with them again.

about 4 years ago
Franca is genuine and friendly.

Franca persisted in the face of a slow and difficult market. She is reliable and kept us informed. Nothing was too much trouble for Franca, and she and Jack Lii made individual appointment times to suit the few prospective purchasers who contacted them. Thank you Franca and Jack.

about 4 years ago
Truthful,to the point

Same as above.Franca said that my property most probably wasn’t worth more,while next door a woman after 20 yrs doing nothing to her unit,sold for $772k!

about 4 years ago
Franca was a pleasure to deal with

Franca has a great knowledge of the market and the local area. She takes pride in solution finding and ensuring a smooth settlement. We must be confident because she is now going to manage the property for us because we were impressed with her professionalism.

about 4 years ago
Excelent service with prompt followup.

Right from onset, Franca is amazing with her market knowledge and was very transparent and upfront with costs and process involved. Very professional and guides you through the process if you are 1st time seller. Has great industry contacts who would help with conveyancing and property presentation. Highly recommended.

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