starstarstarstarstar about 8 years ago
Fantastic experience
Dealing with Franzwa and Kelvin was a great experience. I was a first home buyer, and not very knowledgable about all my options, so I asked heaps of questions, which they answered timeously and effectively. Any concerns I had were dealt with immediately, and communication between me and the seller was facilitated amazingly, and very little had to go through the conveyencers which saved both myself and the seller a lot of money. The contract was explained thoughrally, there were no additional expenses, everything was explained well, and very honest and upfront about their dealings. I had to move my settlement date forward, by 30 days, and both Franswa and Kelvin jumped into action, insuring that everything would be ready on time. Very positive, kind, knowledgable and thoughtful. Made me feel very taken care of, and made the experience of buying a home much less daunting than I thought it would be. 6 months in, I'm loving my new home. Highly recommend Franzwa and all at Brisbane West Real Estate, they understand the importance of your new house becoming your home.