Knowledgeable, helpful and incredibly friendly
Vicky was thorough and knew all of the unique aspects of the house, walking us through how everything worked and the significance of each room to the family before us. She was professional and prompt to reply to us, always available by email, call or text. We gave her a very short time frame and she immediately worked everything out for us so that we could buy the home as quickly as possible. She helped us significantly, recommending any other services we needed to get through the process smoothly and fulfilled all of the requests on both sides. Vicky and Yanqi were always a joy to deal with and made us feel comfortable and welcome in what is now our home.