Gavin provided outstanding service from first contact to post settlement, which was a breath of fresh air after experiencing another agency. We were incredibly satisfied with Collinsville Real Estate and could not Gavin or Tracey. Gavin brought offers to us straight away with a phone call to ensure we responded in a timely manner, and did not withhold responses to offers based on judgement of the buyer. He followed all protocols and was exceptionally professional throughout. Gavin was transparent and honest, reflected additionally in his open listing contract despite our assurance we were more than happy to sign exclusively after our initial conversation with him about his services and how Collinsville Real Estate operate. He was a reliable, upfront, dedicated and knowledgable agent who knows this region and the clientel extremely well without any bias toward buyers or tenants. He achieved the best sale price exceeding our expectations and we did not need to follow anything up with him as he acted promptly with all matters throughout the entire process. Tracey was also highly professional, friendly and helpful. We were pleasantly surprised to have a local firm where all staff remained professional throughout and did not on any occasion inflict their perspectives to turn the sale into a rental property despite the ability agents have to profit from this side as well if they did push this, especially in the current market. I was blown away after other experiences and could not recommend him more highly. We will be using Gavin and Tracey again in the future without hesitation and highly recommend them to anyone for sales, purchases or tenancies. An honest, efficient and ethical agency that cares about people genuinely, and does not put on a front. It was an absolute pleasure and breath of fresh air selling our property through Collinsville Real Estate!


