Gavin Hoo

Gavin has worked tirelessly to achieve optimal outcomes for the sale of our property portfolios in a challenging market. Always kept me up to date and provided information on the local market.

Gavin is highly professional, trustworthy and patient. We have bought and sold properties with Gavin and he has made the process very smooth and easy for us. I would highly recommend him to anyone. He is truly the best agent.

We can not thank Gavin enough for the tireless work he did selling our home. Stuck on the other side of the country Gavin managed all the logistics, renovations and staging and then spent over 40 hours doing one on one inspections. His honesty and integrity was above reproach. His buyer database trusts him and we did too. He and Sam secured an amazing result which was life changes for us. I have since referred him to my mum. If you choose Gavin and trust his advice, you can't go wrong. Thank you Gavin.

I could write an essay, and will probably be tagged as the vendor with unrealistic expectations in a falling market, but we chose PW to sell 2 of our properties in Heathmont in July 2017, after we’d had almost 8 years of excellent service from [name removed] and the Property Management team at Philip Webb. I blindly gave the business to their REA arm, that was my first mistake. We didn’t shop the sale of our properties around to other local agents. [name removed], the agent given to us, obviously gave us the PW ramp up “this is how great we are” pitch at the authority signing (not that it needed it), indicative selling prices were discussed, endorsed and given no resistance. As both properties were tenanted, [name removed], not the PM team, briefed the tenants. Somehow, both tenants, with zero record of issues, both turned into the thing of nightmares. Inspections were a hassle, properties were unkempt, and generally made it an impossibility to get any offers, but there was foot traffic to speak of anyways.. First week into both campaigns we were told to drop prices (the first of 2 price drops for a house, and the first of 4 price drops for the unit). We had to vacate one of the tenants on a month to month just to get some interest, so already we are now bleeding $$$. At auction day for the unit, the unit was not fit for sale. Somewhere in between the routine inspections, we discover the tenant has a cat and is a smoker, there were shredded blinds, but the PM team missed that. No wonder there was zero interest (approx 6 parties came through the unit the entire campaign in 4 weeks, and approx 8 parties came through the house in 4 weeks). I wouldn’t have bought my own properties now we knew the true state of their condition. Neither property received a bid, and then the post auction pain began. Price adjustments continued until the house finally received a solitary offer, which we dragged up $50k more than the initial bid - we were constantly being told to take

I could write an essay, and will probably be tagged as the vendor with unrealistic expectations in a falling market, but we chose PW to sell 2 of our properties in Heathmont in July 2017, after we’d had almost 8 years of excellent service from [name removed] and the Property Management team at Philip Webb. I blindly gave the business to their REA arm, that was my first mistake. We didn’t shop the sale of our properties around to other local agents. [name removed], the agent given to us, obviously gave us the PW ramp up “this is how great we are” pitch at the authority signing (not that it needed it), indicative selling prices were discussed, endorsed and given no resistance. As both properties were tenanted, [name removed], not the PM team, briefed the tenants. Somehow, both tenants, with zero record of issues, both turned into the thing of nightmares. Inspections were a hassle, properties were unkempt, and generally made it an impossibility to get any offers, but there was foot traffic to speak of anyways.. First week into both campaigns we were told to drop prices (the first of 2 price drops for a house, and the first of 4 price drops for the unit). We had to vacate one of the tenants on a month to month just to get some interest, so already we are now bleeding $$$. At auction day for the unit, the unit was not fit for sale. Somewhere in between the routine inspections, we discover the tenant has a cat and is a smoker, there were shredded blinds, but the PM team missed that. No wonder there was zero interest (approx 6 parties came through the unit the entire campaign in 4 weeks, and approx 8 parties came through the house in 4 weeks). I wouldn’t have bought my own properties now we knew the true state of their condition. Neither property received a bid, and then the post auction pain began. Price adjustments continued until the house finally received a solitary offer, which we dragged up $50k more than the initial bid - we were constantly being told to take

We would highly recommend Gavin and all the team at Philip Webb to our friends, family and anybody needing help in real estate.