The entire process felt expedited, and a couple of months later, we understand why. It is unfortunate that Gaylene did not disclose important information regarding our property and neighbor, which has resulted in financial challenges for us in addressing an issue that should have been managed by the previous owners. Gaylene did not fulfill her duty of care in this situation. Additionally, when we sought assistance from the agency, we were dismissed. As first-time homebuyers, we feel that our interests were not prioritized by either Gaylene or the previous owner, whose focus appeared to be on a quick sale amidst escalating circumstances.

Gaylene was very helpful throughout the whole sale process and we would be more than happy to recommend her services to anyone.

Gaylene was a pleasure to deal with, very knowledgeable on the area and across the property details. Happy to deal with her again and would highly recommend .

I had the pleasure of working with Gaylene Bicheno from The Agency while purchasing an investment property, and I couldn't be more satisfied with her services. Gaylene's expertise and professionalism were evident from the start. She took the time to understand my investment goals and provided insightful advice throughout the process. Her responsiveness and attention to detail ensured a smooth and successful transaction. Thanks to Gaylene, I found an excellent property that perfectly aligns with my investment strategy. I highly recommend her to anyone looking for a knowledgeable and dedicated real estate agent.

Massive thanks to Gaylene for her support during the smooth process in the purchase of my recent property. Super friendly & quick to respond . ☺️

What can we say? Having Gaylene sell our house was a no-brainer. From the moment we met her, we were put at ease thanks to her friendly and bubbly personality. We anticipated the whole process to be a rather daunting and stressful experience however, it was anything but. She kept us informed every step of the way and absolutely exceeded our expectations. Professional, friendly and approachable. We would hands down recommend Gaylene without hesitation. Thank you Gaylene!

Spectacular service! Gaylene delivered on everything she promised in record time and with excellent communication. Gaylene made the whole process feel easy and relaxed and was a real pleasure to deal with. She made everything just fall into place, and I couldn’t have hoped any better outcome. I wouldn’t hesitate to recommend Gaylene to anyone wanting to achieve the highest price with minimum stress!

Gaylene assisted us on every step of the way to secure the purchase of our new home. Went above and beyond in assisting us with our inquiries and throughout the process. We highly reccomend working with Gaylene!

Gaylene was such a pleasure to deal with making this purchase an easy, stress free experience. She kept me up to date with everything right up to settlement and responded quickly to any queries I had throughout the whole process. Couldn't ask for more in an agent to buy through. Thank you Gaylene!

Gaylene was naturally kind and friendly from the beginning, making sure we felt comfortable as well as properly informed. She was never pushy, but did ensure all professional standards and duty of care were followed. She demonstrated thorough knowledge of the market in our area and was able to deliver on her predicted expectations. Communication was conducted well, as we were kept fully up to date throughout the entire process. All information was passed on clearly and all our questions and queries were addressed to our satisfaction. The result was well beyond our initial expectations and Gaylene should be credited with maintaining an expedient and diligent attitude which allowed for such an effortless undertaking.

Could not have asked for a better agent, Gaylene kept us up to date every step of the way. Gaylene was very patient when we asked questions and always had our interest at hand. Can’t believe how quick it sold. Would recommend Gaylene and the Agency to anyone.

Gaylene was great to deal with every step of the way and managed to get us the price we were looking for. Would not hesitate to sell again though Gaylene