Gaylene was super helpful during the experience. Friendly and easy to talk to as a first time buyer

Gaylene was very supportive and professional throughout the purchasing process. She assisted us with building inspections, settlement and negotiations between all parties. Gaylene gave impartial advice and was very flexible with times and viewings.

We have used Gaylene a few times based on her excellent service/knowledge and achieving us maximum returns. Very pleasant to deal with and always contactable and quick in her replies to our questions or concerns. A great representative for the area.

Selling a property before it is completed is never an easy task but Gaylene made it look simple! Thank you, thank you, thank you!

Gaylene really went above and beyond anything I could have ever hoped for dealing with a long settlement duration and challenging sale!

The entire process felt expedited, and a couple of months later, we understand why. It is unfortunate that Gaylene did not disclose important information regarding our property and neighbor, which has resulted in financial challenges for us in addressing an issue that should have been managed by the previous owners. Gaylene did not fulfill her duty of care in this situation. Additionally, when we sought assistance from the agency, we were dismissed. As first-time homebuyers, we feel that our interests were not prioritized by either Gaylene or the previous owner, whose focus appeared to be on a quick sale amidst escalating circumstances.

Gaylene was very helpful throughout the whole sale process and we would be more than happy to recommend her services to anyone.

Gaylene was a pleasure to deal with, very knowledgeable on the area and across the property details. Happy to deal with her again and would highly recommend .

I had the pleasure of working with Gaylene Bicheno from The Agency while purchasing an investment property, and I couldn't be more satisfied with her services. Gaylene's expertise and professionalism were evident from the start. She took the time to understand my investment goals and provided insightful advice throughout the process. Her responsiveness and attention to detail ensured a smooth and successful transaction. Thanks to Gaylene, I found an excellent property that perfectly aligns with my investment strategy. I highly recommend her to anyone looking for a knowledgeable and dedicated real estate agent.

Massive thanks to Gaylene for her support during the smooth process in the purchase of my recent property. Super friendly & quick to respond . ☺️

What can we say? Having Gaylene sell our house was a no-brainer. From the moment we met her, we were put at ease thanks to her friendly and bubbly personality. We anticipated the whole process to be a rather daunting and stressful experience however, it was anything but. She kept us informed every step of the way and absolutely exceeded our expectations. Professional, friendly and approachable. We would hands down recommend Gaylene without hesitation. Thank you Gaylene!

Spectacular service! Gaylene delivered on everything she promised in record time and with excellent communication. Gaylene made the whole process feel easy and relaxed and was a real pleasure to deal with. She made everything just fall into place, and I couldn’t have hoped any better outcome. I wouldn’t hesitate to recommend Gaylene to anyone wanting to achieve the highest price with minimum stress!