Gem's profile

Gem's reviews

  4.8  
Gem has 60 reviewsacross 8 different locations, showing 12.
Map view
Gem's qualities as told by our client reviews: great negotiation, dedicated, hard-working, trustworthy, clear communication, honest, local expert.
Was this helpful?
Buyer review
Great communicator
over 7 years ago
Great communicator

Being an agent myself I know how important communication is to facilitate the sale of a property. Throughout the buying process Gem kept me well-informed allowing for a smooth transition in purchasing the apartment.

Seller review
Trustworthy and Caring
over 7 years ago
Trustworthy and Caring

Thank you so much Gem for selling my unit. You were always there with the encouragement and knowledge that we needed. I would highly recommend you to anyone buying or selling as you are easy to deal with and offer your time and support to achieve what is needed. Thanking you again Mary

Buyer review
Great Agent
almost 8 years ago
Great Agent

You feel so at ease, when you first meet Gem.

Buyer review
Made the process EASY!
almost 8 years ago
Made the process EASY!

I purchased my first property from Gem and he made it a stress free and pleasant experience. Had a few hiccups along the way but lucky Gem was there to help out. We were so pleased that we let N G Farah manage the property also. Would recommend Gem and the team at N G Farah.

Buyer review
Amazing Agent!!
almost 8 years ago
Amazing Agent!!

I just wanted to thank Gem for all of his assistance and commend him for his credibility and for being proactive. It is really different making the decision to invest in a property, and even more difficult finding a good property and making the purchase, especially in the current market. Gem really went above and beyond and I knew I could trust him and the information he was giving me about the property. He has a great work ethic and does what he says, without making empty promises. It was really a seamless process were Gem advised of the property, organised an inspection time and took care of rest once I had agreed to make the purchase. I would recommend Gem to all my family and friends as he takes initiative, is proactive in his approach and was with me every step of the way, updating me and keeping me in the loop. Amazing work Gem!!

Seller review
Highly Recommended - Personable - Committed to Vendor -
almost 8 years ago
Highly Recommended - Personable - Committed to Vendor -

We recently sold a house at Eastlakes NSW, we worked with NGF Real Estate team and were extremely pleased to work with leading Agent on our Property Gem Basol. We heard about Gem, via an Aunty, and we requested NGF Real Estate to prepare a Presentation for the sale of 18 Lismore St Eastlakes, and we requested, Gem to prepare that Presentation. We were so impressed, we did not need to request another other Real Estate Agency - to prepare a different Presentation. I had already completed all analysis on local Real Estate Agencies, Commissions, Marketing Costs in this area via searching Market Data on the Internet. Once Gem meet our family - and discussed all our options - we knew before Gem left the house this was the only Agent we needed to meet, to sell the Property. And with Gem and his team behind him at NGF Real Estate we achieved our goal and sold the property in March 2018. If you are looking for a leading Real Estate Agent, our family highly recommends NGF Real Estate Agency as the whole team, were wonderful, and if you need an agent please ensure you ask for Gem Basol, you won’t just get a leading Agent you will also gain a “friend” with his professionalism, honesty and trust, as Gem and his team works for you the vendor of the property.

Seller review
APPRECIATION LETTER FOR Mr. Gem Basol
about 8 years ago
APPRECIATION LETTER FOR Mr. Gem Basol

My son was the owner of above property and we bought this property through Joe (N G Farah) and subsequently successfully sold by Joe and Gem last month. We handed over the above property to Gem & Joe to organise coordination in between the buyer and seller and other activities. We found that Gem Basol is also very professional, flexible, extremely helpful and calm person. We found that your Mr Gem Basol is a soft spoken, well-trained, excellent customer service provider, planner and organiser. Not only that, he is also very energetic in meeting the buyers and sellers to convince them with their queries. We personally are very much impressed with his work attitude and professionalism and would not hesitate to mention that Gem is an asset for N G Farah. We shall recommend Gem and Joe to my family members and friends.

Seller review
SUCCESSFUL AGENT SUCCESSFUL SALE!
about 8 years ago
SUCCESSFUL AGENT SUCCESSFUL SALE!

Gem Basol has all the qualities one expects from an Estate Agent. He is very professional, as well as always pleasant, helpful and sincere. One has the feeling that he would do anything to help his client to bring things to a successful end. He was genuinely interested in my needs as his client and I felt absolutely good with him. It always made my day when I heard from him or saw this good looking and well dressed young man. I would recommend him to all my relatives, friends and acquaintances without hesitation.

Seller review
Honest & Persistent
about 8 years ago
Honest & Persistent

Tough start due to the timing of the sale being Christmas time but really happy with the end result! Gem was GREAT! Gem was professional, respectful listened and kept us well informed. We put a lot of trust in these agents and in return we want them to genuinely do their best for us and our property and I do believe Gem gave it his all got us a great result. Would recommend.

Buyer review
Good agent
about 8 years ago
Good agent

Nice to deal with Gem, knows the area and it's price expectations.

Seller review
Sale of my apartment
about 8 years ago
Sale of my apartment

Gem was well presented and easy going. In a very competitive landscape he did well compared to other sales agents. The negotiation skill I rated 4 stars, as we simply didn't have the chance to really put these to the test give the swiftness of the transaction. A good price, when the market was beginning to go soft and during the middle of December no less. I wouldn't hesitate to recommend Gem again.

Seller review
Great agent.
over 8 years ago
Great agent.

Very happy with the service. Hard working honest and was able to provide the right positive attitude which was needed to get the property sold. will work with him again.

37 - 48 of 60
SMS
© 2026 RateMyAgent