Gemma's profile

Gemma's reviews

  4.9  
Gemma has 177 reviewsacross 11 different locations, showing 12.
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Gemma's qualities as told by our client reviews: pleasant, friendly, reliable, well-prepared, responsive, local expert, clear communication.
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Buyer review
10/5 Stars!
9 months ago
10/5 Stars!

It was a pleasure working with Gemma on a recent purchase. Gemma was diligent and attentive throughout. She is a true local expert and we highly recommend to anyone looking for a true professional on their side.

Buyer review
Amazing Experience
9 months ago
Amazing Experience

Gemma was a dream to deal with. Wonderful, prompt communication and made the entire process a breeze from start to finish! Highly recommend!

Buyer review
Gemma Made Our First Home Purchase a Breeze
9 months ago
Gemma Made Our First Home Purchase a Breeze

We’re really happy with the home we ended up buying, and Gemma was absolutely fantastic throughout the whole process. As first-time buyers, we were pretty nervous and had a lot of questions, but Gemma was incredibly patient and supportive. She never made us feel rushed and always took the time to explain things clearly. We asked to visit the house multiple times before making a decision, and Gemma was more than happy to arrange that. Her transparency and calm approach really helped us feel confident and comfortable every step of the way. If we ever decide to sell or buy again, we’d definitely go with Gemma. She made what could’ve been a stressful experience feel smooth and manageable. Highly recommend!

Seller review
Five Star Service
10 months ago
Five Star Service

Gemma provided fast, efficient and professional service right from the start with listing through to finalisation of sale of our property. Her friendly style and regular informative communication throughout was a delight. My wife and I would highly recommend dealing with Gemma and her comprehensive backup team to anyone looking for an honest agent who really knows their stuff and puts their client’s interests first. Five star all the way. Thanks Gemma

Seller review
Choose Gemma. You won't regret it
10 months ago
Choose Gemma. You won't regret it

Gemma came to us when our mum died suddenly and we had to sell her house. She navigated my ups and downs, my highs and deep lows with grace, compassion and an understanding of how hard this process was. Gemma is amazing at her job. She and her team held our hands (even with me being on the other side of the world) and walked us through the sale without adding to our stress levels and always kept us abreast of discussions and negotiations and guided us carefully, using her extensive local knowledge. I'm glad I said yes straight away to her and never regretted having her on our side. From advice on how to present the house to finding us workmen to help do just that, the sale was quick and easy. Thanks Gemma for all your support, guidance, encouragement and empathy.

Buyer review
Great experience
10 months ago
Great experience

I think Gemma and I talked about property for a whole 10 min, the rest of the time it felt like catching up with a mate. She has a certain relaxed style that took out the stress of the purchasing process. I would highly recommend.

Buyer review
Fantastic experience buying our home
10 months ago
Fantastic experience buying our home

I would like to say a big thank you to Gemma, Steve and Velma for a smooth buying experience when we bought our first home in Australia. We are very happy with our purchase and would definitely work with you all again 😃

Seller review
Switched on agent
10 months ago
Switched on agent

Gemma did an outstanding job selling our investment property. She maintained excellent communication with the tenants, kept me informed throughout the process, and ensured the buyer was well-supported. Her professionalism and dedication made the entire experience seamless and stress-free. Highly recommended!

Buyer review
Professional and Supportive
10 months ago
Professional and Supportive

I am incredibly grateful to Gemma for helping us through the successful purchase of our property in Cleveland. Gemma was professional, responsive and genuinely supportive. She took time to understand our needs and made the entire process fell smooth and stress-free Thanks to her hard work and dedication. I am highly recommended to anyone looking to buy/sell properties with confidence.

Seller review
Positive and Quick Sale
10 months ago
Positive and Quick Sale

Gemma was very knowledgeable in the Cleveland area. She was excellent in keeping me up-to-date with any communication regarding our sale. Very enthusiastic and positive person.

Seller review
Efficient sale, above expected!
11 months ago
Efficient sale, above expected!

We got a few appraisals all around the same numbers. Gemma pitched wonderfully so we were confident she would be an effective agent for our sale. She was relentless in getting us the right price and conditions enabling us to meet a tight sale/purchase settlement timeline. Thank you Gemma and team!

Seller review
Excellent experience working with Gemma and her team
11 months ago
Excellent experience working with Gemma and her team

Gemma was very hard working, very professional and the communication throughout the selling process was faultless. Team members were pleasant, helpful and supportive at all times making the whole process less stressful.

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