Gena's profile

Gena's reviews

  5  
Gena has 13 reviewsacross 11 different locations, showing 12.
Seller review
Stress free process
over 2 years ago
Stress free process

Gena Nash made the process so easy for me and took care of everything. She was on top of every detail and I felt I could trust her with my property. Her skills exceeded my expectations, so I could take a step back and not worry!

Seller review
Highly recommend
over 2 years ago
Highly recommend

My entire TOOP team were incredible. At what can be an overwhelming time, I placed my trust in them and they guided me through every step and it certainly paid off in the end. Thanks so much, Gena xx

Seller review
Highly recommend
over 2 years ago
Highly recommend

We would highly recommend Gena after having a flawless experience with selling our grandma’s home. Gena always went the extra mile and nothing was too hard or time spent with us working through the details was too long. Her attention to detail was second to none. Gena was professional yet showed she cared with the personal touches and friendliness. It was hard letting go of the property with all our memories of time spent there however Gena guided us through the sale process with kindness and thoughtfulness. Could not praise Gena enough for such a great result and experience. Would definitely use her services again and would highly recommend her to other family members and friends. A big thankyou to Gena & the team at Toop + Toop for an amazing result.

Seller review
Gena is an exceptional agent
almost 3 years ago
Gena is an exceptional agent

Gena had exceptional knowledge of the market, great negotiation skills and was able to guide us through every step of the process. She was clear in the best strategy to use for selling our property and she achieved an outstanding result on our behalf. An outstanding job from start to end.

Seller review
Fantastic experience
almost 3 years ago
Fantastic experience

Gena was professional and carried out her work with a positive outlook. Highly recommend.

Seller review
Would highly recommend!
about 3 years ago
Would highly recommend!

Gena went above and beyond to keep my partner and I in the loop about the sale of our property. She maintained regular communication and advocated for us when interacting with prospective buyers. Gena ultimately helped us to negotiate a far higher sale price than we were expecting, which we were delighted with given the current state of the market. Something else we really appreciated was that Gena assisting us to find a new property after selling. We realise she did NOT have to do this for us as the property we were interested in was being sold through another agency. Despite this, Gena went out on a limb to provide us with advice on bidding, her thoughts on the property market, and support when we needed it. We had a brilliant experience with TOOP+TOOP and would use the agency again if we ever sell our new house.

Seller review
Highly recommend
over 3 years ago
Highly recommend

Gena makes you feel at ease and listens to your opinions, so you are working as a team. She has a thorough knowledge of the market and great interpersonal skills. Her consistent attention and proactive approach were above my expectations. She knew exactly which marketing tools were the appropriate ones for my situation, so that costs were kept to a minimum. Gena shows genuine empathy in an industry which is not necessarily known for this strength and I highly recommend her.

Seller review
Highly recommend
over 3 years ago
Highly recommend

Gena went over and above expectations continuously. As sellers living in a different state to our property, Gena ensured we were always up to date with proceedings, and literally available anytime to answer any of our questions. Cannot recommend highly enough.

Buyer review
Excellent service
over 3 years ago
Excellent service

Gena was easy to communicate with and kept me updated along the way. She was a pleasure to work with and provided excellent service throughout the whole buying process. Overall she has done a fantastic job.

Seller review
Would highly recommend to any prospective seller
over 3 years ago
Would highly recommend to any prospective seller

Gena made the whole sales process painless for us. She managed to sell our apartment off market in record time. She kept us informed at all times and negotiated a great price. We would highly recommend her to any prospective seller.

Seller review
Highly recommend
over 3 years ago
Highly recommend

Can not thank Gena enough for all she has done for me with the sale of my apartment. She has been amazing every step of the way, very transparent and talking me through the whole process. With a mix of professionalism and such bubbly friendly personality she made selling for the first time a lot less scary and much more of a fun exciting experience. Would definitely recommend Gena to anyone considering buying or selling their property.

Seller review
Highly recommend
over 3 years ago
Highly recommend

Gena provided exceptional service, she was hard working and supportive. She worked afterhours and on weekends to get the best possible outcome for us.

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