Fantastic agent! Gerald was welcoming, quick to answer any questions, and made the buying process so easy. Highly recommend him to anyone. Thank you, Gerald!

Gerald was fantastic to deal with; no fuss, easy to get along with and just told you how it was. It was a great experience especially for my partner and I as it was our first home purchase. He was prompt and answered all the questions we asked him and just made this whole process so easy. He didn’t rush us and took in account both the vendors and our interests and worked for both of us. Couldn’t recommend him more

We would definitely be happy to recommend Gerald to any prospective sellers. Gerald was open, easy to get along with, realistic, knowledgeable on area, professional, and kept us well informed on each step in the selling process. The communication was excellent.

Our experience with Gerald was up and down. Gerald was prompt with communication, however we felt was not completely upfront with purchase terms. We felt like agreements were changed/suited to benefit the vendor and made to be “the bad guys” for doing our due diligence on information that is required to be provided for the sale of a property. We were also very disappointed in our settlement day experience, the agency really didn’t give us the time of day on what should have been a great day on the purchase of our new home. All in all, we would say our experience with Gerald and the professionals was a standard experience with a real estate agent.

Gerald’s guidance, communication and advice has made this process seamless. Can’t thank you enough Gerald!

Working with Gerald was an absolute pleasure from start to finish. He was consistently helpful, always available to answer questions and guide me through every step of the process. What really stood out was his supportive nature—he genuinely cared about achieving the best outcome and made what could have been a stressful experience feel easy and straightforward. Most importantly, Gerald was completely honest and transparent throughout. I always felt like I was getting the full picture, and that built a lot of trust. If you want someone who combines professionalism with genuine care for their clients, I can’t recommend Gerald enough.

Gerald was great to work with throughout the process of selling. He was always helpful and patient, providing advice and support beyond my expectations . He was not only professional but also kind when things became a bit overwhelming. I have recommended Gerald to my friends for any future real estate needs. He is an example for all real estate agents to aspire to.

I recently purchased a property through Professionals Outer East. When the lead agent Rose was on leave, Gerald Ackroyd stepped in and took full ownership of the process without missing a beat. Gerald was consistently on time, professional, and highly responsive, which made communication easy and efficient. He kept everything moving smoothly with no delays, and I felt well-supported throughout the entire experience. If you're looking for someone capable, reliable, and proactive, Gerald is definitely someone you can trust with your property journey.

We were blessed to have Gerald as our agent. He was professional, knowledgeable, and always spent time with us to explain the process or any questions we had. He is a genuinely nice person and we can’t recommend him enough.

Gerald was assisting us with another property that fell through, and once it was confirmed that, that sale wouldn't go through, he was quick to suggest new properties that matched what we were looking for. Punctual, reliable and genuine, we found Gerald was knowledgeable about the property and its potential and made finding our new dream home easy!

Gerald made the process of buying our first home so much less stressful than I thought. He was able to make things clear and easy to understand throughout the whole process. He went above and beyond to work after hours and go the extra mile for us. I would highly recommend Gerald to anyone looking to buy or sell a home.

Purchasing a home through Gerald was such a positive experience. He was a clear and quick communicator, knowledgeable, approachable and transparent. I felt confident in the purchase thanks to the extra time he put into ensuring I was across everything. Thank you :)