Gillian's profile

Gillian's reviews

  4.9  
Gillian has 274 reviewsacross 41 different locations, showing 12.
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Gillian's qualities as told by our client reviews: stress-free process, responsive, honest, supportive, friendly, local expert, clear communication.
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Seller review
The perfect team to sell your property
about 1 year ago
The perfect team to sell your property

Working with Gillian and her team to sell my home was an absolute pleasure from start to finish. From our very first meeting (years ago when we actually bought a house from her), they were professional, knowledgeable, and genuinely invested in making the entire process smooth and successful. They provided excellent guidance on pricing and marketing, which resulted in multiple strong offers—and a quick sale at a great price. Communication was always prompt and clear, and I felt informed and supported every step of the way. Gillian went above and beyond to ensure everything moved forward efficiently, even handling unexpected challenges with grace and confidence. Their dedication, attention to detail, and expertise made all the difference. If you're looking for a real estate agent who truly cares and delivers outstanding results, I can’t recommend Gillian and team NGU highly enough!

Seller review
Great experience
about 1 year ago
Great experience

Gillian and Rob were great to work with. Honest, reliable and very professional.

Seller review
Karalee experts!
over 1 year ago
Karalee experts!

We first met Gillian and Rob when we were initially scoping the market to sell our property. We found their knowledge of the Karalee market to be exceptional, but what drew us to them was their experience and understanding of a properties value. The honest advice Gillian provided us to improve some aspects of our home well and truly paid off, with multiple offers at our first open home and our end buyer. Even with a few finance hiccups along the way, Gillian provided great advice and solutions. Having purchased another home, we ended up on a tight timeframe to sell. We are extremely grateful to Gillian for selling our property in such a short timeframe at a price above what we expected. Gillian was a lovely and honest person to work with. Highly recommend!

Seller review
Selling made easy
over 1 year ago
Selling made easy

Gillian and Rob made our sale effortless and a very positive experience overall. They were contactable anytime, and were always happy to discuss in depth and questions or concerns we had. Would highly recommend the NGU Karalee team to anyone looking to sell.

Seller review
Job Well Done
over 1 year ago
Job Well Done

Gillian listed our home at a higher price than she suggested, but the home sold within 4 days, so it was an easy job done well. Throughout the settlement period Gillian was open to communication and responded quickly to any concerns we raised. Her office staff kept us up to date with official paperwork requirements as we moved through process. Thank you.

Seller review
Gillian made the entire process smooth and reassuring. She truly went above and beyond in every way.
over 1 year ago
Gillian made the entire process smooth and reassuring. She truly went above and beyond in every way.

We are so grateful to have worked with Gillian as our real estate agent during the sale of our first home. From the moment we met her, we were impressed by her professionalism, integrity, and genuine care for our needs. Selling a home can be a stressful experience, but Gillian made the entire process smooth and reassuring. She truly went above and beyond in every way. One of the standout qualities that sets Gillian apart is her unwavering integrity. At every step, she was transparent and honest with us, ensuring we were fully informed and comfortable with every decision. She took the time to explain all the details and never pushed us into any actions that didn’t align with our goals. This level of honesty built trust right from the start and gave us confidence throughout the entire process. Gillian's knowledge of the Ipswich market is exceptional. She provided invaluable insights into current market trends, pricing, and buyer expectations, which helped us set a competitive but realistic asking price for our property. Gillian was always accessible, whether by phone, text, or email, and responded promptly to all of our questions and concerns. This level of communication made us feel supported and confident that we were in good hands every step of the way. Thanks to Gillian's expertise and hard work, she exceeded our expectations by securing a sale price that was above our target. We were thrilled with the outcome, and we truly believe that her strategic approach and negotiation skills played a major role in this result. It was evident that she was fully invested in getting us the best possible outcome, and her dedication really paid off. We highly recommend Gillian and her team to anyone looking to buy or sell a home. Her integrity, genuine care, and market knowledge make her a standout in her field, and we couldn’t be happier with the result she delivered.

Buyer review
Exceptional and outstanding with a warm and trustworthy countenance
over 1 year ago
Exceptional and outstanding with a warm and trustworthy countenance

You know when you meet someone you just click and feel like you have known them forever - well that’s how it was with Gillian. She was professional, kind,warm,trustworthy and reliable. If we had a question she was onto it straight away! We had been looking for a year for our next home and we met a lot of agents and Gillian was definitely a stand out! She always responded promptly to us and nothing was too much for her. We can thoroughly recommend her and her husband Rob! Feel like we made new friends!!

Seller review
We had an excellent experience working with Gillian to sell my property.
over 1 year ago
We had an excellent experience working with Gillian to sell my property.

Gillian was always available to answer all of our questions. She is very professional and has deep knowledge of the area and the market. Her expertise and insights were invaluable. We highly recommend Gillian for anyone looking for exceptional service and support.

Seller review
Painless Sale of Estate House
over 1 year ago
Painless Sale of Estate House

Gillian had a good knowledge of the market and knew how to advertise the features of the house which would encourage the interest of prospective buyers. She was very professional when informing us about what we could do to ensure the house was presented in a positive way.

Seller review
Great Agent and Genuine Approach
over 1 year ago
Great Agent and Genuine Approach

Gillian and Rob make a great team. Thier knowledge of the local market was fantastic. Gillian was very prompt to respond and helped us beyond just the sale of our home. They make a great local agent and were very genuine in their approach.

Seller review
Professional and have a great knowledge of Karalee
over 1 year ago
Professional and have a great knowledge of Karalee

Gillian and rob have been fantastic right through our campaign and achieved a good out come for us, there knowledge of the area is second to none , can’t speak highly enough of them .

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