Couldn't have hoped for a better experience for a first time selling a home. Grant was very thorough, prompt and overall his communication was top notch through the whole process. It is clear Grant genuinely cares about the outcome he creates for you. We wouldn't hesitate using Grant again in the future.

Grant Alcock was an absolute legend when it came to selling our house through NGU. From the very beginning, Grant was approachable, polite and extremely professional. His positive attitude and genuine commitment to achieving the best possible result for us really stood out. He kept us informed throughout the process, was always easy to communicate with, and worked hard to achieve the price we wanted for our home. We always felt that Grant had our best interests at heart and was genuinely invested in getting the right outcome for us. We couldn’t be happier with the service Grant provided and would have no hesitation in recommending him to anyone looking to sell their property. Thanks again, Grant — you were an absolute legend! Peter and Mel Flynn.

We selected Grant as our agent because of previous positive encounters when he was conducting open houses in our area. We found Grant to be always responsive, reliable and accurate. His personal style enables him to be the perfect middleman and take any emotion out of selling. There were potential hiccups during our sale process, and Grant handled these in an empathetic and professional manner. We would certainly both recommend him and also engage him again for future property transactions.

Grant Alcock from NGU Real Estate in Toowoomba has been incredible to work with right from day one. His understanding of the market and his patience and persistence to not only get a great price but to set a new price point for this estate is truly impressive. I would have no hesitation in working with Grant again and would encourage anyone looking to sell to work with Grant and NGU. There’s a reason they are the number one real estate in Toowoomba.

Nothing was an issue throughout the whole campaign. Grant explained everything to make any decision hassle free. It was more like having a friend to help through the process. He is always friendly and down to earth.

I first met Grant at Lexus and have known him for years, so when he approached me to sell my house off market, saying yes was easy. His professionalism was something I'd witnessed firsthand. Grant's communication was outstanding, he kept me informed every step of the way and his reliability and honesty made the whole process seamless. Truly an agent who treats you like a person, not just a transaction!

Having a good market knowledge of the area and able to negotiate with the absent purchaser to achieve the right price for both parties. To go the extra mile in organising cleaning was a great help.

From the moment we met Grant, he was genuine, honest and very easy to speak to. He took the time to listen to us and truly understand our goals. His approach to marketing the property ensured it looked its absolute best when presented to the market, delivering an exceptional result and a street record after only 4 days on the market. Grant’s attention to detail was excellent, and his communication throughout the entire process was refreshing. He kept us informed every step of the way, which made the experience smooth and stress free. Grant went above and beyond in every aspect of his role, and we would not hesitate to use him again. Well done, Grant, and thank you for your professionalism and dedication. We look forward to working with him on our future property sales.

We recently sold our home with Grant and couldn’t be happier with the result. From start to finish, the communication was clear, honest and professional. Their knowledge of the market, attention to detail and negotiation skills made the entire process smooth and stress-free. We achieved a fantastic outcome and felt supported every step of the way. I highly recommend Grant to anyone looking to buy or sell.

I had an excellent experience working with Grant selling our investment property. Grant’s easy going, friendly professional manner resulted in a smooth and successful sale. Communication was clear and timely throughout the entire process, Grant handled everything from marketing to negotiations and closing. Their expertise and attention to detail made the transaction efficient and stress-free. I would highly recommend them to anyone selling property.

Working with Grant was an excellent experience from start to finish. His team were knowledgeable, responsive, and genuinely had my best interests in mind. Every step of the process was clearly explained, and they were always available to answer questions or offer advice. Their professionalism and attention to detail made the process feel smooth and manageable. I highly recommend Grant and NGU to anyone looking to buy or sell a home.

Entrusting someone to sell your first family home is no small decision, and we’re incredibly grateful that we chose Grant for this milestone. From the very first meeting, Grant brought a calm confidence and professionalism that immediately put us at ease. We had little idea of what was involved in selling a property, but Grant took the time to walk us through every step with patience, honesty, and genuine care. What truly stood out was how seamlessly he delivered on every commitment. The marketing campaign was exceptional — our home was showcased beautifully, capturing its heart and character in a way that resonated deeply with us. Communication was clear, timely, and transparent, ensuring we always felt informed and supported. While Grant may be newer to the industry, his dedication, composure, and depth of understanding reflect that of a seasoned professional. His guidance and recommendations were insightful and grounded, helping us make confident decisions throughout the process. Beyond the outstanding result, what impressed us most was the human side of Grant’s service — his sincerity, empathy, and commitment to achieving the best possible outcome for our family. He made what could have been a stressful experience feel smooth and rewarding. We could not recommend Grant and the NGU team more highly. When the time comes to buy or sell again, there will be no hesitation — we’ll be turning straight back to Grant.