If you don't know much about the property law, please do not trust anything this agent, Grant Stephens, says and discuss everything with your lawyer. I really feel like I met a fraudster. I don't want to use this expression, but this is my first time experiencing such an unpleasant experience. We met Grant Stephens at an open house and he was the agent. At our second inspection of house, he made us an offer. He said that if we signed on the day, he would include some furnitures for us. His offer were quite interesting as we had already looked at many other houses and were thinking about finally purchasing one of the 2 or 3 houses. We chose some furnitures and he wrote them down in the contract. And we signed. We told of this to our lawyer and a few days later we got a call from our lawyer. The most important item of furniture was missing from the contract list. After signing and in the cooling off period, he called us at least twice a day to ask us to agree a final purchase agreement with my lawyer. During the cooling off period, we noticed that a few items were missing from the contract list, so we spoke to Grant and asked him to add them. He accepted our request and confirmed it to me through text message. I believed it had legal effect, so we trusted him and agreed to the final purchase, and the cooling-off period passed. However, after 10% deposit and the cooling-off period, he hardly ever answered the phone, and even when I sent a text, it took several hours or day after to receive a reply. The seller refused to give us the furniture and we told the agent about the situation, but all he said was to talk to our lawyer. Our lawyer says that we cannot raise an issue if it is not mentioned in the contract. We never saw his face again after signing and he never fulfilled his further promises. I would like to ask how it is possible to do business in this way in a society like Australia that requires a safe social system and trust.

We both found Grant’s knowledge of the area and its history to be not only interesting but exact. Grant has been assisting in the selling and buying for many years hence his knowledge. At times the process was very stressful but with his reassurance all went to plan. Grant remained in contact with us throughout the entire process informing us of the results of each open home outcome always remaining positive that eventually someone would be interested and surely enough the day came. Of course we were hoping to get as much we could for our property and it was Grant’s skill that would see us fulfill our dream. It was a pleasure to have met Grant and lived this experience with him. He is very professional as well as having a great sense of humor making the experience easier. We would have no hesitation in referring our friends and family to Grant knowing they would be treated with honesty and respect. We wish all the very best with his future endeavors.

Also very knowledgeable and Professional with selling realestate I can recommend Grant to anyone

Grant and Olivia were great to work with - friendly, efficient and knowledgeable.

To those looking to sell their property in Robina, we cannot recommend Grant and his team highly enough. Their dedication, market knowledge, and personal touch make them stand out in a crowded field. Thank you, Grant, for not just selling our property, but for making us feel valued and supported every step of the way.

Grant and his team assisted in every aspect of preparing and then selling our property. Very knowledgeable and professional. I strongly recommend Grant and his team.

Grant has been fantastic. Very approachable, good advice and has been very supportive through the process. He has gone the extra mile with us to ensure we had all our questions answered. Paperwork has been streamlined and has not seemed onerous. Thanks mate!

Grant worked hard throughout the campaign and delivered a result that we were very happy with. The positive aspects of Grant and the Harcourt team included a. hard working in all facets of the campaign including marketing of the property, open houses, follow up of potential purchasers etc. b. very professional both with regards to the Harcourts operation and their personal representatives c. willing to listen and act on vendor requirements and feedback d. were incredibly helpful with contractors to prepare the house for sale (maintenance, pool certificates, smoke alarms etc.) e. Very good communication throughout the campaign

I have found Grant to be honest and hard working. He has always been cooperative, friendly and prompt in assisting when I am asking questions and very thorough in his approach. I have enjoyed having Grant as my agent

We used Grant and Cassandra to sell our house in the Emerald lakes. We found the process very straightforward, and stress free. Communication was good, and we got a good price. We got a strong result without the strong cologne. A very BS free transaction. Highly recommend.

I was very pleased with the smooth and professionalism of the team at Harcourts with the sale of my property. Judi

I went along to an open home Grant had, apart from falling in love with the unit straight away, Grant was very friendly and informed, had draft contract available and that help facilitate a speedy sale Grants support team was amazing helping me through the purchase with a special mention for Olivia who helped me with other aspects of my now new home Very happy with my purchase