When canvassing agents for my property sale in Tarneit, Heena was as as real stand out from the competition. She was able to demonstrate a clear marketing strategy, waling through each step of the process and the means of communication which included detailed weekly report and prompt updates. This was vital for me personally as for better understanding of the market, however at no stage did I feel as though or I was out of the loop. Heena constantly reviewed the marketing strategy throughout the campaign, identified trends and in consultation with myself, tailored our marketing plan and made the appropriate adjustment. What was also impressive was the team culture that exists during pre-organised open inspection rather than frequent private inspections (which is specifically required when someone lives in the property) Ultimately Heena was able to deliver what she promised and more, resulting in a great outcome for me and a great home for a new family in Tarneit. I would highly recommend her to everyone for their residential real estate matters.

Very good agent very friendly

Heena is very easy to talk to, knows the area very well. She listened to what we wanted in our house and found us the property. She is polite and calm and always returned our calls and resolved our queries without fail. I would surely recommend Heena because her assistant made the whole process of buying a house quite easy. Thanks you!

Rain,hail or shine Heena will be there to sell your property. She does the small things well, like chocolates at the viewings. Full comprehensive report from the viewings gives you an idea where your house sits in the market. Thank you so much, well done.

We recently sold our home in Wyndham vale with Heena from Black & White Real Estate acting as our Sales Consultant. We found her to be an exceptional sales person acting with professionalism and courtesy at all times, and always making herself available with friendly advice and knowledge. We would like to take this opportunity to acknowledge her efforts on a job done to the highest standard. We will have no problem in referring Heena as a consultant to our friends.

They are very helpful to the needs of their costumers, they make you feel comfortable and explain well all your questions.

At our first meeting, not only did Heena come across as a true professional that had a good understanding of the Melbourne market, but she was immaculately presented. Looking at the few similar properties on market for more then a year, we were initially nervous on picking up an agent. Not only she successfully ran the campaign but sold the property in less then 6 weeks. These attributes coupled with her straight-forward attitude and friendliness were enough to convince us that we had ‘found the right agent’. We have used Heena on 2 occasions and would certainly recommend her.

Heena is a very knowledgeable person and possesses great communication skills and explains things in details and addresses all concerns patiently. She has got great knowledge base of property market. She is very pleasant to deal with and has been very helpful all the way through the settlement process We never had any hurdle or issue with the process and everything went on smoothly. Highly recommended..!

Had a really easy time dealing with Heena and ultimately, got the job done!

We recently purchased our home from Heena Kaur (Black and White Real estate) and although she was acting for the vendor, we were very well looked after. Nothing we asked for ever a problem, even after we had signed the contract. She was friendly,professional & down-to-earth. If we decide to buy or sell again in future, we will definitely give her a call and we would highly recommend her to everyone in the market.

Heena is professional and focused about sale and has covered up all options to sell property. Her work is extraordinarily enthusiastic and well managed. I highly recommend to everyone.

"I owned a house in Manor lakes and one of the best things was a respond to an e-mail from Heena. Her response to me was in no time. Within weeks the house was sold for a price more than I had imagined in absolutely no time. Heena is what I call a "no hassle, no fuss" agent. She is professional, courteous and an absolute pleasure to deal with. I would highly recommend her and would use her again in the future without question."