Harshdeep helped the reviewer sell this property

Item: Harshdeep Singh
Rating: 3
Author: Seller

$600,000

64 Cheriton Avenue

Ellenbrook

House

about 1 year ago

Verified Review

Got the job done

Harsh is a very friendly guy who sold our house however the 3 stars are because I couldn't help but feel like he wanted a quick sale. First visit Harsh didn't even look in the bedrooms or any other part of the house until I mentioned it. On the third visit he realised I had roller shutters out the front of my home. My house was listed 20k below what houses of the exact same size and block are being listed for and I was advised against listing it at a higher price. I will definitely do my research if I decide to sell again.

Seller

Hi Carly, Thank you for your feedback and for allowing me to assist with your sale and taking the time to speak with our Licensee, Petr Seidel. I hope the conversation helped provide some clarity and reassurance. I appreciate your kind words and understand your concerns. Our vision at Xceed is to ‘Redefine the experience’ which in most cases involves us challenging the old ways of thinking. We apologise if we have let you down in not explaining our process properly and will ensure that we do better at that in future. In the meantime, in answer to your concern around pricing, the strategy we used was research based pricing. This method is designed to generate strong interest and multiple offers competing at once, ensuring you secure the best possible price. The timeframe is never a consideration in this advice albeit competition amongst buyers is less likely to occur for a property that has been on the market for a prolonged period of time. In your case the result was multiple offers competing as intended. In contrast the property you mentioned was listed higher than yours but ended up selling for the same price after being on the market for two months. Had we followed the same journey as the other property we wouldn’t have got a better result however may very likely have risked you losing the property you bought. Again we apologise for not explaining this better for you. We truly appreciate the opportunity to have worked with you and wish you all the best in your new home and hope that we can earn the right to assist you again in the future. Harsh

Harshdeep responded on 15 Apr 2025