Our experience with this agent was unacceptable. As someone who has purchased three properties in Victoria, I was shocked by her level of unprofessionalism. She spoke to us rudely, made decisions for the vendors without their knowledge, and even issued threats. Her polite demeanour only lasted while no help was required. The moment we needed a finance extension — still three months before settlement — she reacted aggressively instead of offering a simple, courteous response. She clearly underquoted the property and appeared overwhelmed, but that does not excuse her behaviour toward buyers or vendors. She also refused to address basic issues like a non‑functional shower and showed no willingness to resolve even minor defects. I would not recommend this agent for any buying or selling process.

We have no hesitation in recommending Hayley Taufa to sell your property. After the initial inspection of our house, Hayley make some recommendations to enhance the appeal of house. Through-out the selling process Hayley was engaging, friendly and kept us fully informed. After engaging with a number of potential buyer, her negotiation skills came to the fore, and we were extremely happy with the outcome.

Hayley Taufa is truly outstanding! She helped us buy this property a few years ago and recently sold it within a week with the same energy, dedication, and expertise. Her deep market knowledge, brilliant marketing strategies, and super-fast responses made the process smooth and stress-free. She was professional, proactive, and supportive from start to finish. We are extremely grateful for her unwavering support and highly recommend her to anyone buying or selling!

I had a fantastic experience working with Hayley Taufa from Barry Plant - Berwick when purchasing my new home. She is undoubtedly an expert of the area as well as real estate domain. She was very helpful and fair throughout the entire process, making it a smooth and stress-free purchase. I highly recommend her for real estate needs in and around Berwick.

Incredibly thankful for all of the support and kindness buying our first home. Hayley was amazing to deal with. Highly recommend

Hayley and her team provided an outstanding service, selling two of my properties in under two months. Remarkably, both were sold within the first week of listing for prices I was extremely happy with. They are a highly professional, efficient, and trustworthy team that I will definitely use again. I cannot recommend them enough.

Hayley and her amazing team were absolutely incredible! She went above and beyond to make selling our home smooth and stress free, and achieved an amazing result for us. Her communication, professionalism, and genuine care were second to none. We adore Hayley and the girls and couldn’t recommend then more highly!

Hayley and her incredible team go above and beyond to make the process of selling seamless & stress free. Hayley had realistic and extensive experience of the property market and delivers honest feedback. They work tirelessly to secure the best buyer. Hayley and her team are prompt, efficient and a pleasure to do business with.

As interstate buyers from Brisbane looking to purchase an investment property in Berwick before our daughter’s birthday, we were initially quite nervous about the process. While researching online, we came across Hayley Taufa and her team and were impressed by their professionalism and responsiveness. Hayley and her team made the experience smooth and reassuring, ultimately helping us secure a great property in Berwick. They also connected us with their rental team to manage the property.

Extensive knowledge in the area and the market. Very personal experience. Can not recommend Hayley and her team enough.

The amazing Hayley and her wonderful team not only sold our house on the first day on the market, but assisted us with wonderful tradespeople who presented our house at a level of perfection beyond what we anticipated. Hayley and the wonderful Jess were proactive on every aspect of what we needed to accomplish the stress-free sale which we achieved. Their excellent communication, professionalism, and their warm and friendly approach was perfection and we highly recommend them.

I had Hayley, Jess and Courtney assist with the selling of my property. Couldn't speak highly enough of the team, had a great experience. I was kept up to date with everything and got the desired sale result. Would not hesitate in recommending the team, extremely knowledgeable and super professional. Thank you for a great experience and result.