Helana's profile

Helana's reviews

  4.9  
Helana has 72 reviewsacross 34 different locations, showing 12.
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Helana's qualities as told by our client reviews: reliable, hard-working, friendly, supportive, honest, local expert, clear communication.
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Buyer review
Working with Helana
over 4 years ago
Working with Helana

I had a great experience with Helana; she was very supportive during the process and was always on hand to answer any questions or to keep me up to date on progression of the sale. She's very friendly and professional and I'd gladly work with her again!

Seller review
Helpful and friendly
over 4 years ago
Helpful and friendly

Helena was extremely helpful and friendly from the start. She offered good advice and was always available for important and silly questions. I would highly recommend her.

Seller review
Phenomenal &Dynamic
over 4 years ago
Phenomenal &Dynamic

Helena sold our 1st property which was phenomenal and in such a short time frame. We decided that we would allow Helena the opportunity to sell another property for us. This Dynamic Agent knows her stuff. She researched the area allowing her to screen and sort through potential buyers. Helena was able to secure a contract for much more than other agents were forecasting the property was worth. We nick named her the 2 week wonder as everything was done and dusted within that time frame. Her ethics is a gem to be treasured in such a volatile environment. Much thanks Helena. We appreciate that you made the whole process stress free for us.

Seller review
Professionalism & Courteous Mannerism Outstanding
over 4 years ago
Professionalism & Courteous Mannerism Outstanding

Helana dealt with the sale of our property in a timely and professional manner. She did her environmental checks regarding the property increasing her knowledge on the types of buyers that maybe interested. She screened perspective buyers ensuring that we as sellers didn't have unnecessary foot traffic traipsing through the house. The way in which Helana handled the sale of our property was the lest stressful of our woes. Her thoughtfulness and communicative advice made selling seem like a walk in the park. We would not hesitate to highly recommend Helana as a representative for any Real Estate issues. Helana had a contract on our property within 2 weeks. Top notch for selling.

Seller review
My estimation
about 5 years ago
My estimation

Helana has a tried and tested process for getting her job done. She listens and takes in what her clients want. She is honest, easy going and is glad to see others happy with the results she achieves. 5 star all round.

Seller review
Amazing support for an inexperienced seller.
about 5 years ago
Amazing support for an inexperienced seller.

As a first time home owner selling a property, it was intimidating to deal with real estate agents and to discuss commission rates etc. Helana was attentive, patient and happy to answer my questions and to work around my busy schedule. Her communication was great, with timely responses and correspondence. I appreciated the effort she went to in order to sell my property, commuting from Brisbane to Gold Coast often for open houses and private viewings as well as communicating to my pre existing tenants and ensuring their needs and rights were met as well. It was a lovely experience selling my property with Helana. At the end of the day, I got a satisfactory price with an excellent contract, and a very smooth settlement. She was also keen to seek feedback on how to better improve her performance as an agent, which was really lovely to hear.

Seller review
Outstanding, Kind, Courteous and Professional
about 5 years ago
Outstanding, Kind, Courteous and Professional

Helena is a fantastic human being to start off with. She was thorough, professional, kind, helpful and prompt! Helena went above and beyond with us. We sold our home for best price and bought our new home for best price. It worked perfectly having to sell and buy through the same vendor. My wife and I could not recommend Helena highly enough! The perfect vendor for our situation. We have our dream home because she was professional, went the extra mile and she cared :). Great product knowledge and was easy to communicate with on a regular basis. We recommend her to anyone selling or buying a home!!! Hope to use her again in the future!!!

Seller review
Excellent Agent - went above and beyond!
about 5 years ago
Excellent Agent - went above and beyond!

Helana was always professional in dealing with myself and any prospective buyers. Her communication and extensive knowledge make her an excellent agent to deal with. Nothing was ever too much hassle for her. If you want your house sold and be looked after during the process Helana is the agent you want on your team.

Seller review
Took the hassle out of selling my home.
about 5 years ago
Took the hassle out of selling my home.

Helana was very pleasant to work with, she was helpful with ideas for the presentation of the property and always kept me up to date with interest and activity regarding the sale. I would have no hesitation in recommending Helana to other sellers or buyers.

Buyer review
Most Honest agent ever come across
over 5 years ago
Most Honest agent ever come across

Dear Helana, Thank you so much with all your support in purchasing another investment property. Since day 1 you were very honest, upfront and made the process very streamlined and always willing to provide information as required. Even though you were selling the property and like most agents generally only look after sellers interest, it was very pleasing to see you balancing the needs of buyers and also the sellers and rather than trying just sell another property, you genuinely cared for all parties and it didn't fee like you were just in it for the commission side of things. I really appreciate your work ethics and genuine approach to what all agents should be like and you stand well above the agents i have dealt with in the past. Will def recommended selling or buying through you and look forward to doing business in the future.

Buyer review
Professional, enthusiastic and accommodating
over 5 years ago
Professional, enthusiastic and accommodating

Helana's knowledge and experience in real estate made the process of purchasing our townhouse enjoyable and seamless - thank you Helana

Seller review
Helana is a true professional
over 5 years ago
Helana is a true professional

Helana is a one of the best real estate agents that I have dealt with. I have already recommended her to some of my friends who are interested in selling their property and will continue to tell people what a professional she truly is. Looking forward to working with her again soon. Thanks Helana

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