Helen's profile

Helen's reviews

  4.8  
Helen has 72 reviewsacross 17 different locations, showing 12.
over 5 years ago
Genuine and informative

As a purchaser of a property with Helen as the agent, I was impressed by Helen's integrity, honesty and keeping me informed in the purchasing process. Helen and her team were able to give me all the assistance needed to buy a property. Well done and Thank you.

almost 6 years ago
Highly experienced, excellent communicator and very professional

From the beginning, Helen was warm and personable in the way she interacted with us as clients. She listened to our concerns and took time in answering all the questions we had. It’s very obvious she has many years of experience and knows Toowoomba realestate very well. Helen communicated superbly every step of the way and was respectful and professional. We highly recommended her! Thank you Helen for the sale of our house!

almost 6 years ago
Very helpful and accommodating

I found Helen to be extremely helpful and accommodating with any requests, nothing was too much trouble. Helen was very professional and I would highly recommend her to anyone requiring an agent

almost 6 years ago
Great outcome in a difficult Market

The one word which always comes to mind when dealing with the Toowoomba Unit Market is challenging. However Helen Austin through an excellent marketing campaign brought sufficient enquiry through the unit to enable a sale at fair market value. Well done Helen!

almost 6 years ago
Rodway purchase

I would like to thank Helen and Jon for making the purchase of Rodway Crescent stress free. Their communication and attention to everyone needs made the whole process run smoothly. Helen’s joy on my purchase was genuine, she was very happy to match the right house to the right owner. One very happy client!,

almost 6 years ago
Recommend to others

A message to thankyou Helen and Ethan for the painstaking job of obtaining Unit 3 Cox St. for us. It was a bit of a challenge but your cool headiness helped the ordeal. Thankyou for the bottle of wine, we will celebrate when we all get together. Harrison was thrilled with the Pizza voucher and has settled into the Unit well.

almost 6 years ago
She has a formula that works.

Helen has earned a reputation for having properties that present well and have excellent exposure in the marketplace. She has a formula that works. She patiently explained why going to Auction, with its 3-step process would benefit such a unique property as 11 Rodway Crescent. Auction was not our preferred method of selling but after listening to Helen’s argument for it we decided to take her advice. We were not disappointed, we had large numbers go through our first open, (as a result of the beautiful photos), and an offer after the first weekend. She worked tirelessly to get a contract that worked for us and the buyer, so decided to cancel the auction as a result.

about 6 years ago
Many thanks

Thanks to Helen and Jon, they did a fantastic job in marketing then selling my home. Helen walked me through the whole process and kept me informed and updated throughout the process. Selling can be quite stressful but Helens communication and support took the stress out of it and she successfully sold my house.. Lisa Marshall

about 6 years ago
Sale of family home

Selling a family home after thirty happy years of residence is both a stressful and emotional experience. Helen and her hubby Jon did us proud. They were always approachable, offered sound professional advice, developed a feasible plan for selling, and kept the whole process moving along, even during a very difficult market. Thank you Helen for your enthusiasm, charm and persistence.

over 6 years ago
Sold before we expected

Thanks to Helen Austin, our property sold much earlier than we anticipated or expected. This can be attributed to Helen's sales acumen and marketing approaches.

over 6 years ago
Very positive and very professional

Helen's market knowledge was well researched and we were well informed throughout the process. The sale was handled very professionally and very efficiently.

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