We first met Helen while she was selling several properties in our neighbourhood, and over time we struck up a friendship. When the time came to sell our own home, choosing Helen as our agent was an easy decision—and one we are so pleased we made. From the outset, it was clear that Helen genuinely cares about her clients and is committed to achieving the best possible outcome. One of the things that really sets Helen apart is that she doesn't overcommit herself with too many listings. This meant she was always available, responsive, and able to dedicate the time and attention our sale deserved. We never felt like just another property on her books. Helen has an exceptional understanding of the local market. She came prepared with thorough research on recent sales and market trends, ensuring our home was priced realistically to attract genuine buyers rather than being overpriced and left sitting on the market. Her extensive database of potential buyers also proved invaluable in generating strong interest from the outset. Helen also recognised the importance of presenting our home at its very best. She introduced us to a professional styling company who transformed the property and showcased its full potential. It was a worthwhile investment that undoubtedly contributed to the outstanding result we achieved. Throughout the entire process, Helen was professional, honest, knowledgeable and supportive. She communicated with us every step of the way, making what can often be a stressful experience feel straightforward and well managed. If you're looking for an agent who combines market expertise with outstanding personal service, we wouldn't hesitate to recommend Helen. We are incredibly grateful for everything she did and for achieving such an outstanding result for our family.

Helen was excellent from start to Finish, couldn’t have got a better agent to deal with, absolute pleasure to deal with!

Helen provided phenomenal service, clear communication and a strategy to best position our property for sale. The whole team were friendly and efficient.

Excellent, Helen is first class, nothing was too much trouble, she kept us totally informed throughout, lifted our spirits when we needed it. Best Real Estate agent I have ever had dealings with.

Cheree and Helen how been outstanding and highly professional

What a great team! Highly Recommended in all facets selling your home. Helen Cole was our main contact (5 stars) however everyone in the office was also well informed about our property. The guidance and marketing was also a highlight. Very happy Seller.

Our expectations for the marketing campaign, the strategy and sale price for achieving the outcome we wanted was completely embraced by the Sales agent. Helen went about putting all her efforts into making us feel comfortable about our choices. She communicated very well with us during the sales process, and provided us with advice on the trades people and services we needed to present and promote the property. The result was an excellent outcome for us.

Helen was great to deal with. She was always contactable and would turn around requests immediately, nothing was too much trouble. She was happy to listen to our concerns, and was always comfortable sharing her own opinion.

We recently purchased our new home in Southport with the help of Helen Cole, and we honestly couldn’t be happier with the entire experience. From the very first inspection through to settlement, Helen was warm, professional, and genuinely invested in helping our family find the right property. She was always available, responsive, and incredibly knowledgeable—not just about the home itself, but also the local area, the process, and all the little things that make a big difference during a property purchase. What stood out most was her honesty and the care she showed throughout. This was a big decision for our family, and thanks to Helen, it was an exciting and stress-free one. We’re now have a home we truly love, and we’re so grateful to Helen for her guidance and support every step of the way. Highly recommend her to anyone buying or selling—she’s outstanding at what she does and a pleasure to work with.

Helen was great at helping sell our mums house after she passed. Help with communication regarding marketing and organising staging Communicated very well along the way regarding inspections and potential buyers, always giving feedback back after inspections

Helen responded quickly, was able to change plans at short notice and accommodated my requests. Helen fully explained matters verbally and followed up with email. Thanks Helen for all your thoughtful advice.

It was an absolute pleasure dealing with Helen. She was sincere, helpful and no question no matter if simple was always easy for Helen to respond to in a timely fashion. At times Helen just called to check that our stress levels were not going too high! I would not hesitate in any way to recommend Helen as your Property Agent. Please call me as it is a big decision. Thanks Helen and Keep smiling!