HELEN's profile

HELEN's reviews

  5  
HELEN has 32 reviewsacross 5 different locations, showing 12.
almost 4 years ago
Happy purchaser

So grateful to Helen and Nina. Very kind and helpful throughout the process. Communications were always honest and timely. Many thanks

almost 4 years ago
Buying Property from Outside of Australia with Ease

Helen was able to take all the stress out of buying our family home whilst being based outside of Australia, a very pleasant experience from Helen and her professional team

about 4 years ago
One word - superb

In the last two years we've completed the most significant, and possibly the most difficult, move of our lives and lifestyles. We've downsized from Wakerley acreage to a Wynnum rental while waiting for our retirement unit to be renovated. In doing so we've experienced every facet of the real estate business, possibly a unique quad event!. We've known Helen through the Wynnum/Manly community for over twenty years so we approached her initially looking for 'something smaller, close to the waterfront'. She listened, understood and found us a three bedroom ground floor apartment right on the Esplanade. Absolutely perfect, priced right and purely through local knowledge. We needed the unit tenanted so we asked Helen to handle that too. A couple moved in two days later, rent was paid in advance and the unit occupied up until the week before we began renovations. Next step - sell the acreage, a unique and possibly difficult sale as well as a major financial move. We interviewed several agents before deciding Helen had to be our natural choice. She inspected the property, gave us great advice and organised the most hassle free sales experience ever. On the third half hour 'open day' Helen sold our property for a price that exceeded our expectations. It happened so quickly we had to find a rental while waiting for builders - once again, ask Helen. She found the ideal house, not an easy job as we had dogs, a boat, a classic car and we needed to be close to work in Wynnum. So that's our unique 'quad' - we've bought, tenanted, sold, and rented, all with our agent Helen Grunow. That's unique, but what's really unique is the level of professionalism, knowledge and experience that Helen brought to all these transactions. It's been a four month whirlwind during which Helen has calmly and methodically helped us achieve our goal. We are now comfortably housed and waiting for our renovations. Thanks to Helen - we can't recommend her enough!

about 4 years ago
excellent experience

Helen was very helpful and informative during the process. Helen helped make the stress of buying our first home easier and more enjoyable whilst providing education along the way. I would highly recommend Helen and her team at century 21.

about 4 years ago
Great and timely service

We bought our new house through Helen. She communicated clearly and transparently every step of the way. Highly recommended.

about 4 years ago
In safe hands

I enjoyed working with Helen who was professional, attentive and just a lovely person to deal with. The sale process was really smooth and I would recommend her and the team to anyone selling or buying.

over 4 years ago
Above and beyond

I really appreciated Helen’s quite tenacity in finding the right buyer for my property. Having a few issues with pest reports Helen went well above what I would expect of an agent and she seamlessly walked me through and lead the process. I would have no hesitation in recommending Helen to any prospective buyer or seller. First class service

over 4 years ago
Great service!

From assistance with decor and open homes to being present when a service man was required to attend an issue, Helen has kept us informed at all points with open communication and has gone above expectations Thanks Helen!

over 4 years ago
Great first time buying experience

Helen was excellent throughout the whole process. She was always quick to respond, made herself available whenever we had questions, very friendly to deal with and was a good liaison between us and the seller

over 4 years ago
Excellent Agent

As a seller, Helen was confident, reassuring and professional through the process of allowing me time to decide to sell. Once I decided her and the team provided a professional service. Thank you Helen and the Team for helping me move into the next stage of my life.

over 4 years ago
Amazing experience !

In the not easy market situation and after being turned down by so many other agents, Helen really helped me to find my amazing home! She is very professional and very helpful. Would absolutely recommend her to anyone!

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