Fabulous communication and knowledge of the market, I would highly recommend Helen Jens.
Fabulous communication and knowledge of the market, I would highly recommend Helen Jens.

Helen Jens rose to the challenge we threw at her. We asked Helen to market our property without the outdoor advertising sign preferring instead, to judge the market and to initiate on-line advertising when she thought the timing was right. We had several discussions about this. Our aim was to maximise the potential for sale, taking into account COVID restrictions and possible Melbourne buyers. We relied on Helen’s feed back about the preparation for marketing and the best time to advertise. Helen always came well prepared. Once we had agreed on marketing and price she introduced us to her team. The team consisted of a copy writer to a professional photographer and an interior designer who advised us on how best to stage the house. Based on the team's advice, we prepared the house for sale by moving some items to temporary storage, tidied the gardens and then released the online marketing. Within a 2 week period we had 3 very keen buyers involved in a ‘Dutch Auction’ and the house sold above the advertised price. I have bought and sold some 8 houses in my 70+ years in various parts of Australia and have never experienced such a well organised and managed process.

After first meeting Helen I knew she was the one to sell the property. Helen is professional, knowledgeable, easy to approach as well as a pleasure to know. She is an expert in her field. The stressful experience has been easier because of Helen

Helen has a very good knowledge about the property market in our region and advised us accordingly. She is very professional and pleasant to work with. She doesn’t shy away from difficult conversations and will honestly share her thoughts and opinions with you. Our feedback was always valued and taken on board. We were pleased with the outcome and would certainly work with Helen again.

Helen is efficient and effective. She is straight-forward and knowledgeable. Her communications were regular and informative. We felt very confident and comfortable in her hands.

The team at PRD we extremely helpful with great communication. I was always up to date on number of people & interest levels

Kirsty and Nathaniel we very helpful and explained all things to us being first home buyers. Took our offer straight to the vendors who accepted within an hour. A pleasant experience overall.

Helen and her team excelled all our expectations from the very first interview. Helen gave honest unbiased and knowledgeable advice from our first interview till settlement. We were very wary at first because of past dealings with other estate agents .Helen put us at ease straight away and proved to be both honest and professional at all times. Helen listened to our concerns and requirements . We wouldn't hesitate to recommend her and her team, in fact we already have.

I had contacted a few real estate agents in my area when we decided to put the house up for sale. I chose Helen and PRD (now Ray White) over the others because of relationship we had struck almost immediately. The conversation flowed easily and I felt confident that Helen had a very good understanding of property in Kyneton and what the buyers would be looking for. Further the proposal documentation provided was very thorough and provided lots of like for like examples. Helen and her team kept me in the loop throughout the entire process and the house was sold after the first inspection. Thank you Helen for making the process as stress less as possible.

Professional and seamless experience with great market knowledge which made selling enjoyable.

We first met Helen when we went to view an open house. The home had been sold the night before. Helen still attended to advise prospective purchasers. We were impressed. After this we invited Helen around as we wanted to sell our home. From the moment she walked in the door until settlement we knew we had made the best decision.

Helen's team have been involved in selling two houses for me this year, my own and my Mother's. Both were handled adeptly with tact and sensitivity. Helen made a difficult time much easier with her attention to details and supportive style. Here insight into property patterns was well informed. I can't recommend Helen enough. Thanks.