Helen Tracy

My first dealings with Helen and she is easy to talk and knows her job. Helen will be my first port of call for all future real estate matters. .

Helen was amazing through it all, supportive, understanding and genuine and lovely to work with.

Always responded to any queries I had promptly, very knowledgeable on the process of selling in an over 55s community.

When my husband and I knew around Christmas 2015 that we were relocating to Victoria from Qld due to family reasons, we searched properties for sale in Kailla as this was our preferred location. Helen was very prompt in the first communication with her regarding this property noting my husband and I were still based in Qld and in process of listing our home for sale so we can relocate interstate. She then kept the communication lines open over the next 8 weeks that eventually led to an offer on the property that was accepted by the vendor. Thank you Helen for your considered and professional response to a complex sales process relating to our moving from interstate to Shepparton.

Helen kept us well informed while understanding our time was limited and went out of her way to fit calls and viewing outside normal times when needed. We felt confident in Helen’s guidance and expertise. Helen has a great understanding of her market & buyers, making informed decisions & offering advice with confidence.

Helen was very professional and efficient. Great communication, no question was too much. Helen was able to answer my questions promptly. I was kept updated on all aspects of this sale very regularly. She understood our needs and our dynamics. It was a pleasure to work so closely with Helen on our purchase.